troubleshooting Question

DL580 G5 - Is the optional memory expansion board installed.

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meepmaker asked on
Microsoft Legacy OSComponents
5 Comments1 Solution1307 ViewsLast Modified:
I have a HP Proliant DL580 G5 server (Windows 2008 Ent) which currently has all the system board memory slots (16) populated with DIMMS.  The server has 16x 2Gb DIMMS installed as I said on the system memory board.  
When I check against the HP Proliant Server Compatibility Guide - http://www.hpproliantoptions.com/index.aspx  - I can see that the following info:
"DL580 G5 requires optional memory expansion board to get maximum capacity, part # 452179-B21"

When I startup HP Homepage & got to Home > System > Memory
I can see that there appears to be Board Summary, which states that "Physical Memory Board 1, 2, 3 & 4" Presnt status is "No".  (see screen shot in word doc attached).
I have also run the HP Online Insignt Diagnostics" which show Board 1, 2, 3, 4 to be empty (also see attached screen shot).

Can anyone confirm how I can tell if the optional memory expansion board has been installed in this server without opening the server up.

Thanks,
M
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