Solved

outlook 2010 not showing items in inbox, sent, or contacts.

Posted on 2012-03-15
10
517 Views
Last Modified: 2012-04-17
Clean install of windows 7 sp1 and outlook 2010. When I open outlook i do not see any items in my inbox, sent, or contacts. All item in sub folders appear. I can view items if i search.
0
Comment
Question by:TowerFast
  • 4
  • 3
  • 2
  • +1
10 Comments
 
LVL 11

Expert Comment

by:netballi
ID: 37725839
0
 
LVL 8

Expert Comment

by:thomasdavis
ID: 37725859
click on view tab and select reset view.  See if that works.
0
 

Author Comment

by:TowerFast
ID: 37725887
There are no filters set and all views have been reset. The issue is limited to root folders. Sub-folders are working fine. When i connect to the mailbox using Outlook 2007, the views are correct.
0
Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

 
LVL 8

Expert Comment

by:thomasdavis
ID: 37726186
try the scanpst.exe in outlook
C:\Program Files\Microsoft Office\Office14
0
 

Author Comment

by:TowerFast
ID: 37726276
I am connecting to an Exchange 2007 server.
0
 
LVL 11

Accepted Solution

by:
netballi earned 500 total points
ID: 37726602
it looks like you pst file is corrupted and needs repairing. try the following link

http://www.emailaddressmanager.com/outlook/repair.html
0
 
LVL 8

Expert Comment

by:thomasdavis
ID: 37726609
scanost.exe is also in that location
0
 

Author Comment

by:TowerFast
ID: 37726669
scanost.exe is not in Outlook 2010. I am connecting to an Exchange server so there is no local PST file to repair.
0
 
LVL 8

Expert Comment

by:thomasdavis
ID: 37727476
Scanpst.exe also works with ost files in 2010 .  If this doesn't work and you can see if its in owa. If the messages are in owa You might need to delete the exchange account from accounts and re add it.  The last thing it could be is a corrupt profile. Which means you'll have to rebuild the profile and add the srs(nk2) file short key list to the new profile.  Let us know
0
 
LVL 17

Expert Comment

by:WORKS2011
ID: 37727816
close out of Outlook delete the .ost file and restart Outlook you'll see all your email.

you can find the .ost here, C:\Users\username\AppData\Local\Microsoft\Outlook
0

Featured Post

NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question