Do you know why a word document loses color when it renders to PDF

I have a customer that's using Adobe PDF to render a word 95 document that's in color.  But when the render is completed, the result is B&W.

Anyone have any thoughts?

Thanks,

Peter
pborreggAsked:
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lherrouConnect With a Mentor Commented:
Peter,

Try this: make sure the default printer for the computer is a color printer. Once the print dialog has come up, then change it to print that document to PDF. See if that does the trick.

Cheers,
LHerrou
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pborreggAuthor Commented:
BTW we're using a commercial Document Management Software - EDMS to render PDF.
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pborreggAuthor Commented:
Thx
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