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Do you know why a word document loses color when it renders to PDF

Posted on 2012-03-15
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Last Modified: 2012-03-21
I have a customer that's using Adobe PDF to render a word 95 document that's in color.  But when the render is completed, the result is B&W.

Anyone have any thoughts?

Thanks,

Peter
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Question by:pborregg
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Author Comment

by:pborregg
ID: 37725883
BTW we're using a commercial Document Management Software - EDMS to render PDF.
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lherrou earned 1500 total points
ID: 37728706
Peter,

Try this: make sure the default printer for the computer is a color printer. Once the print dialog has come up, then change it to print that document to PDF. See if that does the trick.

Cheers,
LHerrou
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Author Closing Comment

by:pborregg
ID: 37748888
Thx
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