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Is there an automated way to have users Outlook profiles changed for exch 2010?

Posted on 2012-03-15
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Last Modified: 2012-04-09
we are doing a migration to exch 2010 from pop mail accounts, not from another exchange server. We have some users that use jsmith for login and some use John.Smith for login.
Is ther anyway to automate the outlook profile so not have to hit each machine to make the change so that their profile now points to the new exchange 2010 server for their email?
Also, I know in exchange 2003 if you made a change to a users email address, then at night when exchange ran its maintenance, it would put the users email back to what it was before. Does exchange 2010 also do this or not, and if so, how can I make the change in exch 2010 and have it stay?
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Question by:vmich
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11 Comments
 
LVL 18

Expert Comment

by:Andrew Davis
ID: 37728298
"Is ther anyway to automate the outlook profile so not have to hit each machine to make the change so that their profile now points to the new exchange 2010 server for their email?"

How many users? you could write a script to do it for you and then apply it via gpo for the next logon. But if you arent talking about many users then this would be a time waste.

"Also, I know in exchange 2003 if you made a change to a users email address, then at night when exchange ran its maintenance, it would put the users email back to what it was before. Does exchange 2010 also do this or not, and if so, how can I make the change in exch 2010 and have it stay?"

exchange 2003 did not do this nor does 2010, what was actually happening was in 2003 in the AD of the user you could specify the email addresses that you wanted the user to have and what address was their default address, however if you left the checkbox at the bottom ticked that said "Automatically update address based on recipient policy" then it would get changed back when the server applied the policy (nightly during cleanup, reboot, etc..)
This is the same in 2010, so you need to either set a recipient policy or set the user to not update. see http://technet.microsoft.com/en-us/library/bb232171.aspx

Cheers
Andrew
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LVL 1

Author Comment

by:vmich
ID: 37728806
there are about 500 users so I need some automated way to do them all, if there is one.
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LVL 18

Expert Comment

by:Andrew Davis
ID: 37728913
With that many users it is worth spending a couple days learning and writing a script. I am amazed with that many users you were doing pop3.
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Author Comment

by:vmich
ID: 37729120
I did not do pop3 for them, they did it all on their own...
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LVL 15

Expert Comment

by:markdmac
ID: 37729446
If you configure autodiscover, then the account will automatically configure once you select to add an Exchange account.
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LVL 15

Expert Comment

by:markdmac
ID: 37729456
If you want to replace the existing account you can try launching outlook with /firstrun to create a brand new profile, or look into using prf files to autoconfigure a new profile.
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Expert Comment

by:Andrew Davis
ID: 37731324
Are all users using the same client software/version. If so what is it?
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LVL 1

Author Comment

by:vmich
ID: 37738731
They are all using win xp and win 7 for the os.
I just need to know what would be the best way to automate the profile process so not to have to hit each pc...
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LVL 1

Author Comment

by:vmich
ID: 37765333
There are different versions of outlook throughout. How do you use the prf files and is there a good document for using them or is the a good script out there that can be used?
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markdmac earned 500 total points
ID: 37768394
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Author Closing Comment

by:vmich
ID: 37823426
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