Solved

to stop a read receipt

Posted on 2012-03-15
2
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Last Modified: 2012-03-15
Hi

exchange 2007 on windows 2008
user client outlook 2010

UserA is sending a read receipt to UserB, every few minutes, lasting for who knows how long.
UserB set up a rule to remove it to deleted items and empty deleted items folder every day.
I tried  on userA's outllok enable the 'never send a read receipt', but did not work.

I can created a Hub rule to stop it using " from usera to userb drop it by subject"

does any one know why this is happening and is there a way to stop it using something else instead of applying a rule on HUB server?

thanks.

Robin
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Question by:robinyanwang
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2 Comments
 
LVL 12

Accepted Solution

by:
DLeaver earned 250 total points
ID: 37726530
Have you checked user A and B for viruses or malware?

Do either of these users have a secondary POP account running that might be causing this issue?

Try turning off cached Exchange (as this could be a corrupt OST issue) or recreating User A's account
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Author Comment

by:robinyanwang
ID: 37727197
good point, as long as the usera's PC off, no sending read receipt as more.

sure will be a local issue instead of a server side issue.

thanks.

robin
0

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