Solved

to stop a read receipt

Posted on 2012-03-15
2
415 Views
Last Modified: 2012-03-15
Hi

exchange 2007 on windows 2008
user client outlook 2010

UserA is sending a read receipt to UserB, every few minutes, lasting for who knows how long.
UserB set up a rule to remove it to deleted items and empty deleted items folder every day.
I tried  on userA's outllok enable the 'never send a read receipt', but did not work.

I can created a Hub rule to stop it using " from usera to userb drop it by subject"

does any one know why this is happening and is there a way to stop it using something else instead of applying a rule on HUB server?

thanks.

Robin
0
Comment
Question by:robinyanwang
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 12

Accepted Solution

by:
DLeaver earned 250 total points
ID: 37726530
Have you checked user A and B for viruses or malware?

Do either of these users have a secondary POP account running that might be causing this issue?

Try turning off cached Exchange (as this could be a corrupt OST issue) or recreating User A's account
0
 

Author Comment

by:robinyanwang
ID: 37727197
good point, as long as the usera's PC off, no sending read receipt as more.

sure will be a local issue instead of a server side issue.

thanks.

robin
0

Featured Post

Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
A safe way to clean winsxs folder from your windows server 2008 R2 editions
how to add IIS SMTP to handle application/Scanner relays into office 365.
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the adminiā€¦

710 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question