Solved

Email Addresses have < > symbols added which make delivery fail.

Posted on 2012-03-15
4
194 Views
Last Modified: 2013-02-26
Something involving the client's blackberry and the Verizon store just modified all of her contacts. Now all of the email addresses are listed with the full contact name and the email address in between the < > symbols. When the client goes to send an email it fails with an NDR advising the email address is the wrong format.

However, if I go in to each one and erase and then retype the email address, the emails are sent without issue. There are over 5200 contacts.

Outlook 2007, Exchange 2007; all patched.

Can anyone tell me if there is a way to automate the changing of these email addresses back to their original formation (without the < >)?
0
Comment
Question by:Station2646
4 Comments
 
LVL 10

Accepted Solution

by:
172pilotSteve earned 500 total points
ID: 37729294
If the contacts exist in Outlook, you can export them to a CSV file, and load them into Excel for a quick search/replace, and then re-import them..  To be safe, import it into a PST before you re-sync it all to the phone, so you know that everything converted and imported/exported correctly.
0
 

Author Comment

by:Station2646
ID: 37782562
I think this might actually work. I'll attempt this today or tomorrow. Question - do you know if, when you export to CSV file, does all the info come with it i.e. notes & Bus/Home addresses?
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Outlook Free & Paid Tools
Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

820 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question