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Exchange 2007 NDR - Weird Issue with failing emails
User is trying to send email from local account to gmail account using outlook 2003 and for some reason the server thinks that this email is local and is failing. I have tried everything I can think of including switching on and off cached exchange mode with same issue. Error info as follows
email is being sent to xxx@gmail.com and exchange thinks it is a local user
Delivery has failed to these recipients or distribution lists:
user
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.
_____
Sent by Microsoft Exchange Server 2007
Diagnostic information for administrators:
Generating server: srv1.nt1.local
IMCEAEX-_O=FIRST+20ORGANIZ ATION_OU=F irst+20adm inistrativ e+20group_ cn=Recipie nts_cn=use r@corporat ion.com
#550 5.1.1 RESOLVER.ADR.ExRecipNotFou nd; not found ##
Original message headers:
Received: from srv1.nt1.local ([fe80::55b9:4f0d:f28f:502 f]) by
srv1.nt1.local ([fe80::55b9:4f0d:f28f:502 f%10]) with mapi; Thu, 15 Mar
2012 16:18:31 -0400
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: Barbara Wilhite <sender@corporation.com>
To: Bob Bratcher
<IMCEAEX-_O=FIRST+20ORGANI ZATION_OU= First+20ad ministrati ve+20group _cn=Recipi ents_cn=us er@corpora tion.com>
Date: Thu, 15 Mar 2012 16:18:04 -0400
Subject: FW: Important info
Thread-Topic: Important info
Thread-Index: Ac0C6KjT65JxL6EzQ7S5rVN3SG +wIAAAAvBw
Message-ID: <6C883F87DF612643B804809C7 9EA50194A7 E146993@sr v1.nt1.loc al>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <6C883F87DF612643B804809C7 9EA50194A7 E146993@sr v1.nt1.loc al>
MIME-Version: 1.0
X-KSE-Antivirus-Intercepto r-Info: scan successful
X-KSE-Antivirus-Info: Clean
email is being sent to xxx@gmail.com and exchange thinks it is a local user
Delivery has failed to these recipients or distribution lists:
user
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.
_____
Sent by Microsoft Exchange Server 2007
Diagnostic information for administrators:
Generating server: srv1.nt1.local
IMCEAEX-_O=FIRST+20ORGANIZ
#550 5.1.1 RESOLVER.ADR.ExRecipNotFou
Original message headers:
Received: from srv1.nt1.local ([fe80::55b9:4f0d:f28f:502
srv1.nt1.local ([fe80::55b9:4f0d:f28f:502
2012 16:18:31 -0400
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding:
From: Barbara Wilhite <sender@corporation.com>
To: Bob Bratcher
<IMCEAEX-_O=FIRST+20ORGANI
Date: Thu, 15 Mar 2012 16:18:04 -0400
Subject: FW: Important info
Thread-Topic: Important info
Thread-Index: Ac0C6KjT65JxL6EzQ7S5rVN3SG
Message-ID: <6C883F87DF612643B804809C7
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <6C883F87DF612643B804809C7
MIME-Version: 1.0
X-KSE-Antivirus-Intercepto
X-KSE-Antivirus-Info: Clean
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Is this happening for all of your users, or just one (or a handful?).. Also, it is ANY external address, or just a couple?
My first thought is that you configured an outbound SMTP connector with a smarthost and accidentally pointed it back in to your own Exchange infrastructure..
-Steve
My first thought is that you configured an outbound SMTP connector with a smarthost and accidentally pointed it back in to your own Exchange infrastructure..
-Steve
Happening for one user going to Just one external address and the outbound smtp connector has following settings:
Use Domain Name settings ("MX") to route mail automatically
Use external DNS lookup settings on the transport server
Use Domain Name settings ("MX") to route mail automatically
Use external DNS lookup settings on the transport server
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Talked to microsoft support






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Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.