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Can someone analyze my mini-dump?

Posted on 2012-03-15
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Last Modified: 2012-05-02
I was getting some Blue Screen crashes and suspected my SSD.  The manufacturer recommended I upgrade the firmware, which will erase the drive.  I did so and re-installed Win 7 and I got another Blue Screen.  Can someone who knows about this analyze my mini-dump?  The BugCheckCode was 124.
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Question by:hrolsons
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Expert Comment

by:Rob Miners
ID: 37727033
Press the WinKey + Pause

Click Advanced System Settings, Advanced and under Startup and Recovery select Settings.

Uncheck Automatically restart.

Click on the dropdown arrow under Write debugging information.

Select Small memory dump (64 KB) and the output is %SystemRoot%\Minidump.

Restart the PC normally as this will allow the System to Blue Screen and create the Minidump.

Minidump Files can be found here. C:\WINDOWS\Minidump\Mini122707-02.dmp

Post the mindump file for analysis.
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Expert Comment

by:nobus
ID: 37728262
yes plse, post the dmp file here - just attach as file
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Author Comment

by:hrolsons
ID: 37730964
Of course, now I can't get it to crash.

I'll attach the original dmp.

031512-14133-01.dmp
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Expert Comment

by:cantoris
ID: 37731373
That BSoD is a "Windows Hardware Error Architecture Uncorrectable Error".

I'd go for SSD Firmware, Motherboard BIOS and driver updates and then get Windows patched up and keep your fingers crossed and your data backed up!

I can't get anything out of that dump file though.  Personally I always enable Kernel Memory Dump writing to capture a bit more info.
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Expert Comment

by:Rob Miners
ID: 37731481
The dump file is corrupt. Can you post a more recent dump file?
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Author Comment

by:hrolsons
ID: 37731541
I'm trying to get it to crash now.  :)
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Expert Comment

by:nobus
ID: 37732118
did you install all the drivers for the mobo?
many of these errors seem to point to the wireless card  -you have one?
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Author Comment

by:hrolsons
ID: 37733024
I installed the drivers for the MB from the disk that came with the MB.  I do have a wireless USB for the network connection.  Can you tell me what error points to this?
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Author Comment

by:hrolsons
ID: 37733032
It just crashed.  Here is the log:
031712-14960-01.dmp
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Expert Comment

by:cantoris
ID: 37733100
The dump really doesn't tell us much more than the BSoD code did.
There's a good article here on the sorts of hardware issues to think about (eg dodgy RAM, overheating, overclocking).  So start by removing any overclocked settings and test your RAM - eg with MemTest86+.

http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

Good luck.
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Expert Comment

by:nobus
ID: 37733157
this error  :  The BugCheckCode was 124.
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Author Comment

by:hrolsons
ID: 37733193
I removed the wireless network usb and used a network cable instead and had another crash just now.  I'm starting to think the crashes are happening on shut down so I'm going to try to make it crash.
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Author Comment

by:hrolsons
ID: 37733231
We might be getting somewhere.  I've run Prime95, Memtest, Memtest86+ and none found any memory issues.

However, I just ran the included Windows Memory Diagnostics and it crashed 2 times in a row.   I'm going to run it with only 1 memory stick at a time and see if I can pin down the culprit.
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Author Comment

by:hrolsons
ID: 37733353
Darn, testing 1 at a time didn't produce any crashes.
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Expert Comment

by:cantoris
ID: 37733369
Run MemTest86+ for an extended period of time.

Is anything on your system overclocked?
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Author Comment

by:hrolsons
ID: 37733400
No, nothing is overclocked.  I will run MemTest86+ for a few days.
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Expert Comment

by:cantoris
ID: 37733403
Overnight would be fine  :)
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Author Comment

by:hrolsons
ID: 37733424
I've run it overnight with no problems detected.
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Expert Comment

by:nobus
ID: 37734205
>>  testing 1 at a time didn't produce any crashes.  <<  it may have been bad contacts; sometimes the sticks "creep" out a bit, and removing and reinstalling them fixes it
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Author Comment

by:hrolsons
ID: 37754124
Ran MemTest86+ for 5 days with no errors.
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Expert Comment

by:nobus
ID: 37756037
time to do the real test again
how often does it crash?
also - look  on the net for compatibility problems of that model SSD and the mobo
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Author Comment

by:hrolsons
ID: 37767737
Now I can't get it to crash!
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Expert Comment

by:nobus
ID: 37769980
keep it that way - maybe it repaired itself (with an update, or reboot)
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Author Comment

by:hrolsons
ID: 37789088
No crash, but CHKDSK is finding more bad sectors.  RMA is next step.
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Expert Comment

by:nobus
ID: 37791019
try hddRegenerator - it fixed may drives for me : http://www.dposoft.net/hdd.html
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Author Comment

by:hrolsons
ID: 37802855
I'm not sure what to accept as the solution.  All comments were helpful, but it just turned out to be a bad hard drive.
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Expert Comment

by:nobus
ID: 37804711
so the SSD has bad sectors?
do you have the latest firmware updtae?  it often helps
btw - hddreg is not for SSD drives, afaik
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Accepted Solution

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hrolsons earned 0 total points
ID: 37806986
Yes, it had bad sectors, I contacted the manufacturer and they said to upgrade the firmware which I did.  No bad sectors reporting initially and then after about a week of use bad sectors started showing up and they are going to replace the drive with a different model.
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by:nobus
ID: 37807171
tx for feedback   -first time i came across that one...
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