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  • Status: Solved
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Multiple "delivery status notification" from a particular email? how to stop?

Hi,
A client has conacted me to complain they are getting repeated delivery status notification from an email address they sent to.

I'll give a full example:
Earier in the day they emailed:
recipiant@example.com

however they received a rejection from postmaster@example com which says


"This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

       recipiant@adifferent.domain.com

"

However they are receiving this email about 3 time per minute which is obviosly frustrating.

Is this likley to be the fault of the other server and therefore is there nothing we could do to prevent this from happening?

Has anyone else had a case like this?

Thanks in advance. The user sent the email from his Mac book using Mac mail. He has since shut this down but still receives the emails on his blackberry. (so it is not like a device he has is stuck sending the email). His email provider is 1 & 1.
0
afflik1923
Asked:
afflik1923
1 Solution
 
Raymond PengSystems EngineerCommented:
you may want to just use a rule and filter those out Ex. system undeliverable or " automatically generated Delivery Status Notification " in the subject and filter it out to a different folder.

Of course you may have a legitimate bounceback so they'll want to check it out.
0
 
afflik1923Author Commented:
The rule worked until the other party could sort the problem. Thanks
0

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