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Multiple "delivery status notification" from a particular email? how to stop?

Posted on 2012-03-15
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Last Modified: 2012-05-02
Hi,
A client has conacted me to complain they are getting repeated delivery status notification from an email address they sent to.

I'll give a full example:
Earier in the day they emailed:
recipiant@example.com

however they received a rejection from postmaster@example com which says


"This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

       recipiant@adifferent.domain.com

"

However they are receiving this email about 3 time per minute which is obviosly frustrating.

Is this likley to be the fault of the other server and therefore is there nothing we could do to prevent this from happening?

Has anyone else had a case like this?

Thanks in advance. The user sent the email from his Mac book using Mac mail. He has since shut this down but still receives the emails on his blackberry. (so it is not like a device he has is stuck sending the email). His email provider is 1 & 1.
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Question by:afflik1923
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2 Comments
 
LVL 16

Accepted Solution

by:
Raymond Peng earned 2000 total points
ID: 37727050
you may want to just use a rule and filter those out Ex. system undeliverable or " automatically generated Delivery Status Notification " in the subject and filter it out to a different folder.

Of course you may have a legitimate bounceback so they'll want to check it out.
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Author Closing Comment

by:afflik1923
ID: 37919642
The rule worked until the other party could sort the problem. Thanks
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