Avatar of hcca
hcca asked on

Autodiscover URL is changed/not working Externally

For sometime I've had a perfectly working autodiscover service working both internally and externally. However, I've recently begun to have problems. I have reports that Out of Office messages are failing for some and when running the test for autodiscover at https://www.testexchangeconnectivity.com I have found that it is trying to get to a non-existant URL.

The URL we've used since install is autodiscover.domain.org

The Outlook Anywhere server URL is mail.domain.org

The test cannot find the autodiscover URL because it is looking for autodiscover.mail.hccanet.org

Any idea of where and how to change this so the correct URL is distributed again would be greatly appreciated.

Avatar of undefined
Last Comment

8/22/2022 - Mon
Swapnil Prajapati

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
Swapnil Prajapati


I'm familiar with this command and have used it to set the url for Outlook Anywhere to mail.domain.org on each CAS server. Why is autodiscover.mail.domain.org now being distributed instead of the autodiscover.domain.org? Is there a way to show the current configuration values? I've not stumbled across anything like that yet.

For some reason, and without making any changes, autodiscover is now working. i did put new certs on the systems last night so maybe that had something to do with it.
All of life is about relationships, and EE has made a viirtual community a real community. It lifts everyone's boat
William Peck