Avatar of Zack
ZackFlag for Australia asked on

Mouse/Keyboard Doesn't Work Really Weird Problem

Heyas,

I have a really weird issue. The problem is when startup my PC and windows loads the mouse and keyboard which both have p2/s connections they don't work. However there are details to this:

The Keyboard works in the Bios.
The Mouse works when I windows 7 is starting up i.e. before I get the login screen.

When I plug an usb keyboard and mouse all its fine by the p2/s ones don't work in windows.

I have reimaged by pc several times still no success.

Any ideas?
Windows 7LinuxHardware

Avatar of undefined
Last Comment
Zack

8/22/2022 - Mon
CompProbSolv

Do you find any errors in Device Manager?

I would try uninstalling the drivers for the keyboard and mouse (right-click on them in Device Manager), reboot, and let them reload.
Ashok Dewan

ALso try this, boot to safemode by pressing f8 button when you start your pc. and check if it is working there.
SOLUTION
Ashok Dewan

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
ASKER
Zack

Tried uninstalled via the device manager no luck.

I can't F8 into safe mode using the P2/s keyboard. My usb connected keyboard can though.

Thank you.
Experts Exchange has (a) saved my job multiple times, (b) saved me hours, days, and even weeks of work, and often (c) makes me look like a superhero! This place is MAGIC!
Walt Forbes
Callandor

Does the keyboard and mouse work fine on other machines?
Did you check for any program that might be intercepting the keyboard and mouse, such as a keylogger program?
Look in device manager - is there an error code for the keyboard driver?
ASKER CERTIFIED SOLUTION
Log in to continue reading
Log In
Sign up - Free for 7 days
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
ASKER
Zack

Cheers for the tips guys finally worked out the problem when I reset my bios settings to factory defaults it worked. Weeiirdd !