Solved

Exchange e-mail outgoing go to hotmail junk e-mail - how can I fix this?

Posted on 2012-03-16
3
280 Views
Last Modified: 2012-10-31
Hello,

I have exchange server and no one is having issues receiving e-mails
but for some reason when they sent email to hotmail, they go into users junk e-mail. They are using Outlook 2007.

We have a valid SPF
We have a reverse DNS entry

DNSreport looks OK for the mail section.

what else i need to check
0
Comment
Question by:tankergoblin
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 12

Expert Comment

by:DLeaver
ID: 37728691
Are you sending via a smarthost or through DNS?

Soft failures are common with Hotmail, and I'm surprised that the SPF hasn't sorted it out so it may be that your general reputation is greylisted

How is your reputation on here - http://www.spamrats.com/
0
 
LVL 6

Accepted Solution

by:
Osmoze earned 500 total points
ID: 37728784
try also www.spamhaus.org with you public IP address . if you find it there , try unblacklist it but look into you organisation for spam sources ..
0
 
LVL 21

Expert Comment

by:Papertrip
ID: 37740731
Please paste the headers of a mail that lands in the spam folder.
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Suggested Courses

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question