i have a server running server 2003 which is used to run a few legal programs and store backups.
one of these pieces of software has stopped working today and when you try to start it comes up with the error.
"NTVDM encountered a hard error"
I have no idea what has caused this or how to resolve it. also this company has failed to pay for support for this software so cannot contact the software supplier.
i googled the problem and found this solution
"- check the following registry values to ensure that there are no file name issues
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem\Win95TruncatedExtensions value (should be 1)
- check the TMP and TEMP values in the User variables. Set the value to C:\TEMP"
i checked the registry values which were correct but did not understand what was meant by the second part
"check the TMP and TEMP values in the User variables. Set the value to C:\TEMP"
this may not even be a solution so any help at all would be greatly appreciated