troubleshooting Question

Troubleshooting Email failure in Exchange 2007

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buddles asked on
ExchangeWindows Server 2003Email Servers
8 Comments1 Solution1783 ViewsLast Modified:
Hi,

A message has been received by the Exchange 2007 store but failed to reach the User.  No NDR was received by sender or recipient.  The sender successfully sent a mail through earlier in the day but recorded a different IP address.  

Mail tracking reported following facts for the non delivered message:

Event ID #1 Receive    Source: SMTP
Event ID #2 FAIL          Source: Routing

Can you advise how I can take this further and understand where it failed?

Thanks
ASKER CERTIFIED SOLUTION
Suraj
Senior System Engineer

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