asked on
Troubleshooting Email failure in Exchange 2007
Hi,
A message has been received by the Exchange 2007 store but failed to reach the User. No NDR was received by sender or recipient. The sender successfully sent a mail through earlier in the day but recorded a different IP address.
Mail tracking reported following facts for the non delivered message:
Event ID #1 Receive Source: SMTP
Event ID #2 FAIL Source: Routing
Can you advise how I can take this further and understand where it failed?
Thanks
A message has been received by the Exchange 2007 store but failed to reach the User. No NDR was received by sender or recipient. The sender successfully sent a mail through earlier in the day but recorded a different IP address.
Mail tracking reported following facts for the non delivered message:
Event ID #1 Receive Source: SMTP
Event ID #2 FAIL Source: Routing
Can you advise how I can take this further and understand where it failed?
Thanks
ExchangeWindows Server 2003Email Servers
Last Comment
Suraj
any logs in windows event logs (applications) regarding this failure ?
do you have any anti-spam running ?
do you have any anti-spam running ?
ASKER
Those event IDs were from the tracker and no nothing in the queue. Just this one mail from this sender.
Nothing in the logs and yes to AV (Sophos) but nothing recorded there. Recieved fine from them earlier in the day.
Can anyone help decipher the routing failure reason?
Nothing in the logs and yes to AV (Sophos) but nothing recorded there. Recieved fine from them earlier in the day.
Can anyone help decipher the routing failure reason?
ASKER CERTIFIED SOLUTION
THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
I am still waiting for the reply...to my comment ID: 37733198
ASKER
Apologies x-sam, completely missed your reply. Thanks for the command, shows message was too large. Why would MS not put this into the normal tracker GUI!
Timestamp : 15/03/2012 17:39:28
ClientIp :
ClientHostname : x-mail
ServerIp :
ServerHostname :
SourceContext :
ConnectorId :
Source : ROUTING
EventId : FAIL
InternalMessageId : 357898
MessageId : <1ea5f.26873729.3c9382f2@a
Recipients : {abi@x.co.uk}
RecipientStatus : {550 5.2.3 RESOLVER.RST.SendSizeLimit
TotalBytes : 28068127
RecipientCount : 1
RelatedRecipientAddress :
Reference : {<5ebef9e4-6312-4377-a443-
MessageSubject : Fwd: gsgsghgs
Sender : x@aol.com
ReturnPath : x@aol.com
MessageInfo :
Timestamp : 15/03/2012 17:39:28
ClientIp :
ClientHostname : x-mail
ServerIp :
ServerHostname :
SourceContext :
ConnectorId :
Source : ROUTING
EventId : FAIL
InternalMessageId : 357898
MessageId : <1ea5f.26873729.3c9382f2@a
Recipients : {abi@x.co.uk}
RecipientStatus : {550 5.2.3 RESOLVER.RST.SendSizeLimit
TotalBytes : 28068127
RecipientCount : 1
RelatedRecipientAddress :
Reference : {<5ebef9e4-6312-4377-a443-
MessageSubject : Fwd: gsgsghgs
Sender : x@aol.com
ReturnPath : x@aol.com
MessageInfo :
ASKER
Excellent pointer. Shows much more detail than the Tracker GUI.
Message was too large.
Message was too large.
Well it would be there but you need to select appropriate options :-)
MS rocks
x-sam
Microsoft Corp.
MS rocks
x-sam
Microsoft Corp.
Check message tracking.
Is this happening for one user only or all?