Working on Windows ThinPC with Office 2010:
When clicking on a DOC document on the internet or intranet,
Windows/ie prompt asks: "What would you like to do with the ... file?"
Click on OPEN
Microsoft Word windows pops with scrawling messages and moving bar from left to right:
first: "Microsoft Word has stopped working. Windows checking for solution..."
then: "Trying to recover your information"
then: window closes and nothing happens.
However, if one opens WORD at this point, the document recovers and is shown.
If word was already opened, the same sequence happens, only it ends with:
"Microsoft Word has stopped working", [Close Program] button only option to click, and Word closes. Then, if opened, the docx appears.
The same site from non ThinPC Windows 7 workstation, Word simply opens the document same if already Word is opened or not.
When Word is called from IE to open a DOC file (NOT DOCX), it appears that it needs to translate it to DOCX.
DOC to DOCX translation fails when called from IE on ThinPC’s. Regardless of on or off domain.
Example: google “jonedoe.docx” – this is actually NOT a docx! But a DOC file, and it fails.
When Word is called from IE to open a DOCX, not translation occurs and it opens it up fine.
Example: go to – http://plone.scottsdalecc.edu/career/sample-ws-jane-doe-resume.docx/view
and open the sample file.
This is an actual DOCX file. Works fine!
Furthermore: for every attempt to open such file form internet or intranet, you get this application event viewer error:
Log Name: Application
Source: Application Error
Date: 3/15/2012 8:38:35 AM
Event ID: 1000
Task Category: (100)
Faulting application name: WINWORD.EXE, version: 14.0.6024.1000, time stamp: 0x4d83e310
Faulting module name: unknown, version: 0.0.0.0, time stamp:0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0xc1c
Faulting application start time: 0x01cd02b0e8b14f3a
Faulting application path: C:\Program Files\Microsoft Office\Office14\WINWORD.EX
Faulting module path: unknown
Report Id: 291457aa-6ea4-11e1-b487-00
<Provider Name="Application Error" />
<Data>C:\Program Files\Microsoft Office\Office14\WINWORD.EX