MS Activesync Problems

Posted on 2012-03-16
Medium Priority
Last Modified: 2012-03-26
My company allows activesync access to our Exchange 2007 environment. I am experiencing two problems with my iPad & Activesync email :

1. When I mail a large attachment via my iPad, recipients sometimes receives 5 to 10 of this email in their inbox. This seems to be related to the poor 3G receiption I sometimes get on my iPad.

2. Sometimes not all the emails I send via my iPad reflects in my sent items in Outlook on my corporate PC.

Are these items known issues with Activesync? Where can my system administrators go to read more on resolving these issues?
Question by:BackToBasics
LVL 15

Accepted Solution

Antonio Vargas earned 1000 total points
ID: 37737164
Hi. Those are not know issues with activesync. i guess that like you said these can be related with poor performance on the 3G connection. Do you have mobile users using wireless to connect to exchange via activesync? just to make sure that this is happening only on 3G users. This would be the very first thing to verify.

check this link for troubleshooting purposes:


Author Closing Comment

ID: 37764674
This guidance at least assists with better monitoring.

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