?
Solved

Cisco Unity Connection

Posted on 2012-03-16
2
Medium Priority
?
324 Views
Last Modified: 2012-03-16
I have a user forwarding their line (primary) to another extension (secondary). When callers get to, leave a voice mail prompt, they receive the mailbox of the secondary line and voice mail gets stored there. Is there any way to have the callers prompted with the primary line's mailbox so the user gets the messages in their mailbox.
0
Comment
Question by:Help DeskLF
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 20

Accepted Solution

by:
José Méndez earned 2000 total points
ID: 37730114
Please check that the following box is not checked under System Settings > Advanced > Use Last (Rather than First) Redirecting Number for Routing Incoming Call
0
 

Author Comment

by:Help DeskLF
ID: 37730202
The options I have under Systems settings are:

System Settings>
    Advanced>
SMPP Providers
Conversations
Messaging
Telephony
]Reports
Connection Administration
TRAP
Disk Capacity
PCA
RSS
Cluster Configuration
Fax
External Services

I'm not sure where to find the box you were referring to. Thank in advance.



EDIT: I found it. Thank you for your help
0

Featured Post

 [eBook] Windows Nano Server

Download this FREE eBook and learn all you need to get started with Windows Nano Server, including deployment options, remote management
and troubleshooting tips and tricks

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In my office we had 10 Cisco 7940G IP phones that were useless as they were showing PROTOCOL APPLICATION INVALID when started. I searched through Google and worked for a week continuously on those phones, and finally got them working. This is a di…
If your business is like most, chances are you still need to maintain a fax infrastructure for your staff. It’s hard to believe that a communication technology that was thriving in the mid-80s could still be an essential part of your team’s modern I…
NetCrunch network monitor is a highly extensive platform for network monitoring and alert generation. In this video you'll see a live demo of NetCrunch with most notable features explained in a walk-through manner. You'll also get to know the philos…
Have you created a query with information for a calendar? ... and then, abra-cadabra, the calendar is done?! I am going to show you how to make that happen. Visualize your data!  ... really see it To use the code to create a calendar from a q…

764 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question