?
Solved

Windows Vista detects DVDRW Drive as CD Drive and wont autorun DVD Playback.

Posted on 2012-03-16
3
Medium Priority
?
455 Views
Last Modified: 2012-03-17
Hi Everyone

This particular fault is quite strange.  Although the drive is being detected and reads the contents of a DVD it will not autorun or allow you to right click and select Play in My Computer (Vista Basic x86).

The drive in My Computer is listed as a CD-Drive instead of a DVD-RW.  The built in Toshiba DVD player will play the disc if you open it first then click play, but not from My Computer.

The laptop has been running Norton 360 which is what I supect has caused the issue.  It also looks as if someone has removed the Upper & Lower filters from the registry to clear the known drive detection problem.

I have tried the following: upper/lower filters check, remove from device manager and re-installing the drivers, removing Norton 360, Intel drivers, turn off UAC and the Microsoft Fix it tool.  All to no avail.

Any help would be greatfully appreciated
0
Comment
Question by:kp7
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 69

Accepted Solution

by:
Callandor earned 2000 total points
ID: 37730154
Check your registry to see if autoplay is enabled:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\CDRom
'AutoRun' should be 0x00000001 (1)

If the machine is part of a network, see http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/autoplay-option-doesnt-work-on-windows-vista/c0489f77-0fa6-4a12-b469-49d39dfdd301

"Ask your network administrator if AutoPlay is restricted by Group Policy, and if so, what to do instead.

Close other programs that might be interfering.

Follow these steps:

Click the Start button , click All Programs, click Accessories, and then right-click Command Prompt.
Click Run as administrator.

At the command prompt, type net start shellhwdetection, and then press ENTER.

Restart your computer."
0
 

Author Closing Comment

by:kp7
ID: 37732883
Thankyou Callandor.

Method 1 on the Microsoft answers page done the trick.

The Shell Hardware Detection service was disabled and once it was set to Automatic and the system restarted the optical drive changed from being displayed as a CD-Drive to a DVD-RW drive with all the autorun features not working.

Thanks again Callandor, I was pulling my hair out with this one.

Kind Regards
0
 

Author Comment

by:kp7
ID: 37732892
typo: should have said - with all the autorun features "now" working.

Thankyou again.
0

Featured Post

Get 15 Days FREE Full-Featured Trial

Benefit from a mission critical IT monitoring with Monitis Premium or get it FREE for your entry level monitoring needs.
-Over 200,000 users
-More than 300,000 websites monitored
-Used in 197 countries
-Recommended by 98% of users

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article we will learn how to backup a VMware farm using Nakivo Backup & Replication. In this tutorial we will install the software on a Windows 2012 R2 Server.
Each year, investment in cloud platforms grows more than 20% (https://www.immun.io/hubfs/Immunio_2016/Content/Marketing/Cloud-Security-Report-2016.pdf?submissionGuid=a8d80a00-6fee-4b85-81db-a4e28f681762) as an increasing number of companies begin to…
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…
Suggested Courses
Course of the Month12 days, 11 hours left to enroll

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question