Solved

Appointement taken in BlackBerry move 1 hours after in Outlook / Exchange 2003

Posted on 2012-03-16
7
481 Views
Last Modified: 2012-04-29
Hi,

Since March 10, we need to change the hour (+1) because of Time Zone (Eastern -5). All time was automatically updated fine on the Server, workstation ..

When we setup a new appointment on the BlackBerry, we take the appointment and it move 1 hour after. If we take the appointment in Outlook, the Time appointment stay in the correct time and the black show the appointment in the correct time.

Everything else is working fine.

The Setup :
SBS 2003 Sp2 all the update applies
Exchange 2003 Sp2
BES 5.0.3
BlackBerry Torch

Any idea what I can update to have this resolve ?
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Question by:bmdgi
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7 Comments
 
LVL 14

Expert Comment

by:Mike Sullivan
ID: 37730026
Hi bmdgi,

Check the time zone on your BlackBerry. You'll find that it is either set to the wrong zone or isn't allowing for daylight savings.

Hope this helps,

Mike
0
 
LVL 1

Author Comment

by:bmdgi
ID: 37730753
Hi Mike,

we did the verification and the Black is in the Correct time zone.

Do you have another suggestion ?

Thanks,
0
 
LVL 14

Expert Comment

by:Mike Sullivan
ID: 37731556
Hi bmdgi,

Did you check the PC too?

Mike
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LVL 1

Author Comment

by:bmdgi
ID: 37731602
Yes all is eastern
0
 
LVL 1

Expert Comment

by:mlimo
ID: 37763897
I have been experiencing the same issue on a different environment though.

Try the following things.

1)  Remove the MAPI CDO and install the latest version, available from

MAPI CDO Download (Oct 26 2011)

Remove the existing version and install this one.

2)  Update the CDO Timezone info as indicated below

Blackberry Registry Update

3) Blackberry Timezone Configuration Database update

Not sure if these will help, but its a starting point.
0
 
LVL 1

Accepted Solution

by:
bmdgi earned 0 total points
ID: 37888301
The problem fixed itself without us changing anything.


Thank for all your time though
0
 
LVL 1

Author Closing Comment

by:bmdgi
ID: 37907521
the problem fixed by itself without any modification so im closing the question
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