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Outlook 2010 full

Posted on 2012-03-16
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Last Modified: 2012-06-21
One user reached 10gb in Outlook and got the Outlook is full, could not send or receive email. I changed the, Under Storage Quotas in Exchange 2010 I  unchecked Prohit send and receive. Now I don't see the Storage quotes Mailbox settings and the user has Outlook is full but can send and receive email
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Question by:Hubman
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by:Hubman
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Correction...the storage quota is there
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by:John Hurst
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Have them archive mail to reduce the inbox.

It does not matter any more what the limit is. People ignore Outlook until it causes issues. Tell them to archive and fix their issue.

.... Thinkpads_User
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by:Hubman
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We will archive, however I need to make sure he can send/receive email. Outlook 2010 can hold more then 10gb?
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by:John Hurst
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Outlook 2010 by itself should be able to handle a 20Gb PST file. I do not know what limits your Exchange may have put on it.

However, 10Gb may slow Outlook to a crawl. I keep my own main PST file below 1 Gb. Archives are readily indexed and searchable and I do not see any penalty for using archives.

.... Thinkpads_User
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by:Hubman
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If he can still send/receive, why would the error still be in Outlook? how do i remove it
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John Hurst earned 500 total points
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It must be an Exchange issue and I cannot help with that.

If you believe to be a local Outlook 2010 issue, do an Outlook Repair (Programs and Features, Office, Change, Repair). and then make sure SP1 for Office is installed.

.... Thinkpads_User
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by:John Hurst
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Thank you. I was pleased to help and good luck with Exchange.  ... Thinkpads_User
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