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Outlook 2010 full

Posted on 2012-03-16
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Last Modified: 2012-06-21
One user reached 10gb in Outlook and got the Outlook is full, could not send or receive email. I changed the, Under Storage Quotas in Exchange 2010 I  unchecked Prohit send and receive. Now I don't see the Storage quotes Mailbox settings and the user has Outlook is full but can send and receive email
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Question by:Hubman
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7 Comments
 
LVL 1

Author Comment

by:Hubman
ID: 37730052
Correction...the storage quota is there
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LVL 98

Expert Comment

by:John Hurst
ID: 37730113
Have them archive mail to reduce the inbox.

It does not matter any more what the limit is. People ignore Outlook until it causes issues. Tell them to archive and fix their issue.

.... Thinkpads_User
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LVL 1

Author Comment

by:Hubman
ID: 37730119
We will archive, however I need to make sure he can send/receive email. Outlook 2010 can hold more then 10gb?
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LVL 98

Expert Comment

by:John Hurst
ID: 37730132
Outlook 2010 by itself should be able to handle a 20Gb PST file. I do not know what limits your Exchange may have put on it.

However, 10Gb may slow Outlook to a crawl. I keep my own main PST file below 1 Gb. Archives are readily indexed and searchable and I do not see any penalty for using archives.

.... Thinkpads_User
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LVL 1

Author Comment

by:Hubman
ID: 37730186
If he can still send/receive, why would the error still be in Outlook? how do i remove it
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LVL 98

Accepted Solution

by:
John Hurst earned 2000 total points
ID: 37730196
It must be an Exchange issue and I cannot help with that.

If you believe to be a local Outlook 2010 issue, do an Outlook Repair (Programs and Features, Office, Change, Repair). and then make sure SP1 for Office is installed.

.... Thinkpads_User
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LVL 98

Expert Comment

by:John Hurst
ID: 37730499
Thank you. I was pleased to help and good luck with Exchange.  ... Thinkpads_User
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