Outlook 2010 full

One user reached 10gb in Outlook and got the Outlook is full, could not send or receive email. I changed the, Under Storage Quotas in Exchange 2010 I  unchecked Prohit send and receive. Now I don't see the Storage quotes Mailbox settings and the user has Outlook is full but can send and receive email
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HubmanAuthor Commented:
Correction...the storage quota is there
JohnBusiness Consultant (Owner)Commented:
Have them archive mail to reduce the inbox.

It does not matter any more what the limit is. People ignore Outlook until it causes issues. Tell them to archive and fix their issue.

.... Thinkpads_User
HubmanAuthor Commented:
We will archive, however I need to make sure he can send/receive email. Outlook 2010 can hold more then 10gb?
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JohnBusiness Consultant (Owner)Commented:
Outlook 2010 by itself should be able to handle a 20Gb PST file. I do not know what limits your Exchange may have put on it.

However, 10Gb may slow Outlook to a crawl. I keep my own main PST file below 1 Gb. Archives are readily indexed and searchable and I do not see any penalty for using archives.

.... Thinkpads_User
HubmanAuthor Commented:
If he can still send/receive, why would the error still be in Outlook? how do i remove it
JohnBusiness Consultant (Owner)Commented:
It must be an Exchange issue and I cannot help with that.

If you believe to be a local Outlook 2010 issue, do an Outlook Repair (Programs and Features, Office, Change, Repair). and then make sure SP1 for Office is installed.

.... Thinkpads_User

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JohnBusiness Consultant (Owner)Commented:
Thank you. I was pleased to help and good luck with Exchange.  ... Thinkpads_User
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