Solved

Urgent!  Need Windows 7 Repair help

Posted on 2012-03-16
6
217 Views
Last Modified: 2012-06-27
I have a windows 7 machine that absolutely won't boot.  

When I boot I get a window with 2 options:
     Launch Startup Repair (recommended)
     Start Windows Normally

Neither of these options work.  In both cases I am back at the same window.

I cannot find my original windows CD that came with my computer.  But I do have a valid Windows 7 license key.

I need a way to repair install without loosing my data.    The only working machine I have is a mac (using it to post this message).  

How can I repair/recover my windows install?  Any advice?
0
Comment
Question by:tmonteit
6 Comments
 
LVL 92

Assisted Solution

by:John Hurst
John Hurst earned 166 total points
ID: 37730102
If it will not boot, you need the Windows DVD to at least do a startup repair.

http://windows.microsoft.com/en-CA/windows7/products/features/startup-repair

Can you call your manufacturer and get a Windows DVD?  Or, Call Microsoft, explain your plight, ask them to check your key and see if they can point you to an ISO file that you can make into a DVD.

... Thinkpads_User
0
 
LVL 7

Assisted Solution

by:redbmaster
redbmaster earned 167 total points
ID: 37730118
You'll need to request the Windows installation disk from the manufacture of your PC. They may actually charge you for this.

The best way to recover your data is to purchase a HDD to USB adapter like this:http://www.newegg.com/Product/Product.aspx?Item=N82E16812232002

It'll allow you to plug your HDD into your mac and retrieve your files. Please note the device linked above will not work for IDE laptop HDDs. That is your best option without knowing what each device is, ie desktop or laptop.

All in all, if time is a major factor, you'd be best taking your PC to a local repair shop. This way you wouldn't have to wait for the CD/s to arrive.
0
 
LVL 28

Expert Comment

by:Run5k
ID: 37730504
Which version of Windows 7 are you running?  Home Premium, Professional, or Ultimate?  32 or 64-bit?
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 

Author Comment

by:tmonteit
ID: 37750707
Its windows 7 home.    I'm looking for the disks for a reinstall.  The urgency is downgraded because I borrowed someone's pc.  But I would still ike to solve this problem without paying for a Windows CD.
0
 
LVL 28

Accepted Solution

by:
Run5k earned 167 total points
ID: 37750994
If you already have a valid Windows 7 license key, you can legally download and utilize one of the operating system ISO images from Microsoft's distribution partner, Digital River:

Windows 7 Home Premium with SP1 32-bit

Windows 7 Home Premium with SP1 64-bit

Burn the appropriate ISO image to a DVD and follow the startup repair procedures that Thinkpads previously recommended.
0
 

Author Closing Comment

by:tmonteit
ID: 37794284
Great recommendations all!
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
You may have a outside contractor who comes in once a week or seasonal to do some work in your office but you only want to give him access to the programs and files he needs and keep privet all other documents and programs, can you do this on a loca…
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now