Solved

Urgent!  Need Windows 7 Repair help

Posted on 2012-03-16
6
220 Views
Last Modified: 2012-06-27
I have a windows 7 machine that absolutely won't boot.  

When I boot I get a window with 2 options:
     Launch Startup Repair (recommended)
     Start Windows Normally

Neither of these options work.  In both cases I am back at the same window.

I cannot find my original windows CD that came with my computer.  But I do have a valid Windows 7 license key.

I need a way to repair install without loosing my data.    The only working machine I have is a mac (using it to post this message).  

How can I repair/recover my windows install?  Any advice?
0
Comment
Question by:tmonteit
6 Comments
 
LVL 93

Assisted Solution

by:John Hurst
John Hurst earned 166 total points
ID: 37730102
If it will not boot, you need the Windows DVD to at least do a startup repair.

http://windows.microsoft.com/en-CA/windows7/products/features/startup-repair

Can you call your manufacturer and get a Windows DVD?  Or, Call Microsoft, explain your plight, ask them to check your key and see if they can point you to an ISO file that you can make into a DVD.

... Thinkpads_User
0
 
LVL 7

Assisted Solution

by:redbmaster
redbmaster earned 167 total points
ID: 37730118
You'll need to request the Windows installation disk from the manufacture of your PC. They may actually charge you for this.

The best way to recover your data is to purchase a HDD to USB adapter like this:http://www.newegg.com/Product/Product.aspx?Item=N82E16812232002

It'll allow you to plug your HDD into your mac and retrieve your files. Please note the device linked above will not work for IDE laptop HDDs. That is your best option without knowing what each device is, ie desktop or laptop.

All in all, if time is a major factor, you'd be best taking your PC to a local repair shop. This way you wouldn't have to wait for the CD/s to arrive.
0
 
LVL 28

Expert Comment

by:Run5k
ID: 37730504
Which version of Windows 7 are you running?  Home Premium, Professional, or Ultimate?  32 or 64-bit?
0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 

Author Comment

by:tmonteit
ID: 37750707
Its windows 7 home.    I'm looking for the disks for a reinstall.  The urgency is downgraded because I borrowed someone's pc.  But I would still ike to solve this problem without paying for a Windows CD.
0
 
LVL 28

Accepted Solution

by:
Run5k earned 167 total points
ID: 37750994
If you already have a valid Windows 7 license key, you can legally download and utilize one of the operating system ISO images from Microsoft's distribution partner, Digital River:

Windows 7 Home Premium with SP1 32-bit

Windows 7 Home Premium with SP1 64-bit

Burn the appropriate ISO image to a DVD and follow the startup repair procedures that Thinkpads previously recommended.
0
 

Author Closing Comment

by:tmonteit
ID: 37794284
Great recommendations all!
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
This Micro Tutorial will give you basic overview of the control panel section on Windows 7. It will depth in Network and Internet, Hardware and Sound, etc. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.

773 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question