troubleshooting Question

Paste options only offers text in Office 2010.....most of the time

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bfreemannhFlag for United States of America asked on
OutlookMicrosoft WordMicrosoft Applications
4 Comments1 Solution371 ViewsLast Modified:
Fresh windows 7 pro 64bit with Office 2010.

When I copy from a PDF i do get all three paste formatting options.
When I copy from a web page or another email and try pasting in any office app, I only have the option to paste Keep Text Formatting.

I have verified that Outlook is set for HTML mail and I have verified that the advanced options in Word and Outlook has the Keep Source Formatting options as default.

I have tried a repair of Office and a complete re-install. This system is completely updated as of 3/12. After the repair I was able to perform a full format paste from another email but not from IE9. The next day it stopped even doing that.

In addition to fixing the problem, I would like to gain some insight about how this technology works. It would almost appear that it is context sensitive based on what you are copying from. What determines whether or not it will be able to copy the formatting?
Does Office 2010 have a managed clipboard that I can open and view?

Any help much appreciated.  
Thank you

Brad
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