Link to home
Start Free TrialLog in
Avatar of razorsharpskill
razorsharpskillFlag for Puerto Rico

asked on

Unable to RDP to Windows Server 2008 R2 Service Pack 1

All of a sudden I have had I am having an issue on two differnt servers.  Both running Windows 2008 R2 Service Pack 1.  

The server is setup as a Terminal Server with Licensing installed and the RDP CALS applied.  It has been running for months without an issue.

Any ideas?  Anyone know of recent updates that may have created this issue?
Avatar of thomasdavis
thomasdavis
Flag of United States of America image

If updates have been applied re-Check firewall settings, AV protection settings, make sure RDP is enabled still. You can test by disabling AV and firewall to see if you can connect again.
Avatar of razorsharpskill

ASKER

Already checked the firewall settings and AV.  I am able to ping it from another workstation.  I am just getting the error unable to reach the server when attempting the RDP connection.
When trying to RDP are you using the IP or name? Have you tried both?
check to see if listening on 3389 netstat -a
Tried both.  Not a DNS issue.  This server is also a SQL Server.  I can create an ODBC connection and connect to the database remotely.  I can UNC to the server and open the AdminShare C$.

I have tried uninstalling any updates that were applied to the server without success.  Then also tried reinstalling the updates without success.
It is listening on 3389.
Just to check the option to allow connection from any computers running rdp is checked.
The option to allow connections from any computer is checked in the computer properties.
ASKER CERTIFIED SOLUTION
Avatar of razorsharpskill
razorsharpskill
Flag of Puerto Rico image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Found the problem was malware.