Solved

Unable to load windows updates with Windows 7

Posted on 2012-03-16
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Last Modified: 2012-04-03
Our network domain users who have Windows 7 are unable to load Windows Updates when they click on them in the lower right area of the system tray with the Windows update icon. When they click on it it does nothing, the only way for them to load updates is doing the shutdown and install updates button. But Windows XP users have no issues they can click on the Windows update shield in the system tray, we are running a 2003 Domain. Is there something in Group Policy that might be blocking this?
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Question by:Dem-Tech
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5 Comments
 
LVL 8

Expert Comment

by:ozzeczek
ID: 37732343
Maybe you have policy that Windows updates can check only local admin?
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Author Comment

by:Dem-Tech
ID: 37739674
Well I am a domain admin and I can install them and the Windows XP users can also install them. Why would Windows 7 users be different than the XP users? They should have the same rights.
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LVL 8

Assisted Solution

by:ozzeczek
ozzeczek earned 300 total points
ID: 37739779
Windows 7 introduced different security policy... UAC etc. i know the situation that only local admin on the computer can manually check update, users can't. Really check your policy;) Updates on the computer in domain should install automaticly without any interference.
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Accepted Solution

by:
Dem-Tech earned 0 total points
ID: 37752245
You were right it was a Group Policy, found out what was causing only Windows 7 users not to be able to install updates and it was because of our Group Policy which restrict all of controls panel applets expect for the ones we choose. I just needed to add "Microsoft.WindowsUpdate" to show control panel applet and it worked.
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Author Closing Comment

by:Dem-Tech
ID: 37770370
When looking through all the users Group Policy settings being applied to them I didn't see anything blocking it. Then thought that maybe it might be a control panel applet.
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