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Why can't I download Adobe Flash Player 11.1

Posted on 2012-03-16
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Last Modified: 2012-03-16
I am useing Internet Explorer with  Windows 7 Professional and I have tried to access many sites which in turn informed me that I would need Flash Player 11.1 to allow me to continue. I have downloaded  Flash Player 11.1 at least twice and got the message that it was successfully downloaded  but it does not appear when I access "all Programs". I am useing a e-machines computer, Model ET 1810-03 which according to Belarc Advisor has  a 2.20 gigahertz Intel Pentium Dual-Core, 64 kilobyte primary memory cache, 1024 kilobytes secondary memory cache 64, bit ready,Multi -core(2 total), Not hyper-threaded. In my meanderings while trying to solve this problem I somehow remember seeing something somewhere that indicated that a processor faster than 2.20 was required to install Flash Player 11.1. I cannot find or remember where I saw the information about the processor. In any case, I would like to install Flashplayer 11.1. If my processor is inadequate I hope there is a work-around.
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Question by:ohnnie
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Expert Comment

by:micropc1
ID: 37731835
Flash player is a browser plugin - it won't show under "all programs" when it is installed properly. The easiest way to check if its installed correctly is to visit a flash-enabled site. Adobe has website that will also tell you... it's here: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html They also provide steps to troubleshoot your problem if it isn't working.
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Author Comment

by:ohnnie
ID: 37731878
Followed your advice and got to where it said the minimum requirements are a 2.33 GHz jor faster X-86 compatible processor. Now what??????
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micropc1 earned 500 total points
ID: 37731888
The processor should be fine. Do you have the 32 or 64 bit version of Windows 7 installed? You need to install the 64 bit version of flash player for 64-bit Windows: http://helpx.adobe.com/flash-player/kb/flash-player-64-bit-operating.html#main_Check_if_you_have_a_64_bit_Interner_Explorer
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Author Closing Comment

by:ohnnie
ID: 37731928
Many Thanks!!!!! All is well!!!!!!
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