Solved

Symantec backup exec

Posted on 2012-03-16
8
1,038 Views
Last Modified: 2012-06-27
Hi ,
 I have syamantec backup exec 2010 R2 running on a windows 2003 standard edition R2 server.I was trying to add a remote server (windows 2008 standad R2) by installing the remote agent on it.The remote agent is installed successfully but i cannot see the server listed under the Favourite selection list on Media server.I know that my license for syamntec backup exec expired one month before,Do you think,that is why the server is not listing under backup selection list,pleas advise,
Thanks
0
Comment
Question by:dmgUAE
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
  • +1
8 Comments
 
LVL 14

Expert Comment

by:shahzoor
ID: 37732123
0
 

Author Comment

by:dmgUAE
ID: 37732151
No i am not getting any error,When i am trying to add the windows serve,It says the sever will be added few minutes but nothing happening.i tried refreshing the page also.
I know my license for backup exec is expired,Do you think that is causing the problem.
0
 
LVL 14

Expert Comment

by:shahzoor
ID: 37732399
0
Free eBook: Backup on AWS

Everything you need to know about backup and disaster recovery with AWS, for FREE!

 
LVL 30

Expert Comment

by:pgm554
ID: 37733255
What do you mean by expired?
You were running and eval copy and it expired or what?
0
 

Author Comment

by:dmgUAE
ID: 37733439
The license for backup exec is expiered.
0
 
LVL 30

Expert Comment

by:pgm554
ID: 37733539
If you have a legit copy of a BE license,it does not expire.

If you have an eval copy(no license key entered),it's good for about 60 days from install.

Otherwise you need a license file,not a serial number.

See:

http://www.symantec.com/business/support/index?page=content&id=TECH23760
0
 
LVL 6

Accepted Solution

by:
cobra09 earned 420 total points
ID: 37790685
First check if the Backup agent is running on the remote server. If it is, Then make sure there is no firewall blocking the connection between the backup server and the Agent.

You can use Sysinternals TCPView to confirm this.

If Backup agent is running, Open it and it will have the name of the backup server. try to ping this name from the remote server. See if you get reply.

To understand the problem you need to check these and update.
0
 

Author Closing Comment

by:dmgUAE
ID: 37800484
It worked well
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Ready to improve network connectivity? Watch this webinar to learn how SD-WANs and a one-click instant connect tool can boost provisions, deployment, and management of your cloud connection.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The article will include the best Data Recovery Tools along with their Features, Capabilities, and their Download Links. Hope you’ll enjoy it and will choose the one as required by you.
In this article we will learn how to backup a VMware farm using Nakivo Backup & Replication. In this tutorial we will install the software on a Windows 2012 R2 Server.
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…
This tutorial will walk an individual through the process of configuring basic necessities in order to use the 2010 version of Data Protection Manager. These include storage, agents, and protection jobs. Launch Data Protection Manager from the deskt…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question