[Last Call] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Import mail files from old version of Thunderbird to 7.01 with new email address

Posted on 2012-03-17
9
Medium Priority
?
457 Views
Last Modified: 2012-08-13
I have a customer whose pc died so we bought a new laptop for her. She was using Thunderbird (an oldish version) for her email. She wanted to change her email address from a Tiscali address to Gmail so I set that up and got her tiscali email transferring over to Gmail. Her new gmail ac was then appearing in her new Thunderbird installation (ver 7.01) via IMAP on her new laptop.
 
I now have her old email from her old PC and I cant work out how to get it into Thunderbird, whether as Local folders on the C: drive or as email that I've exported up to the Gmail server so all that mail shows with all her more recent mail. Can anyone tell me how to do this please. I've been trying to do it, on and off, for months now.  She's mainly bothered about the photographs - is there maybe a way to extra all of these from her old mail and put them on a stick to copy to her hard drive  -  she would be quite happy with that?
0
Comment
Question by:eyetealady
  • 5
  • 4
9 Comments
 
LVL 5

Expert Comment

by:chrisalis
ID: 37732185
Eyetealady

Just a thought - use the correct version of thunderbird from here

http://www.oldapps.com/thunderbird.php

On an old scrap machine, extract the relevant data and present accordingly - would that do it?

If you don't have a spare machine, maybe a v/m copy on a win7 pro would suffice?


( love the moniker!)
0
 

Author Comment

by:eyetealady
ID: 37736547
I can see the files in version 7 of Thunderbird but how do I get them from the computer to the Gmail server or do they need to remain as files on the computer?
0
 
LVL 5

Accepted Solution

by:
chrisalis earned 750 total points
ID: 37736608
Ah - sorry -that wasn't clear from your original post.

I would say the original files stay on the computer rather than the gmail server, although I cant see why you couldn't just drag and drop selected Files to th relevant imap folders. I've done this many times in outlook and outlook express.

I' ll experiment today.
0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 

Author Comment

by:eyetealady
ID: 37736686
i have too but when I tried it recently, having logged onto the Gmail account from Thunderbird, I lost a pile of them.  Not a problem because i have the hard drive with the files on, but extra work so now I have them in a separate folder which I can revert back to, but it's all rather time-consuming.   I think I'll take the folders to my customer and put them on her laptop rather than trying to do it remotely via Thunderbird on my pc and upload to Gmail a/c  Thanks for your help
0
 
LVL 5

Expert Comment

by:chrisalis
ID: 37736898
No problem - not exactly sure how you LOST them - I'm intrigued!
0
 

Author Comment

by:eyetealady
ID: 37736937
I had highlit a whole pile of files which I had brought into Thunderbird on my laptop, whilst logged into my customer's Gmail ac.  I cut and pasted and basically the whole system hung and after some time, resumed but without the files I'd cut being pasted  -  I suspect it was probably too many files to copy at one time from the hard drive of my laptop up to the Google Gmail server.  I used that function a lot because I also use Outlook for one of my IMAP Gmail accounts.
0
 
LVL 5

Expert Comment

by:chrisalis
ID: 37736955
A salutary lesson in data movement - always COPY and never CUT (you can always DELETE afterwards.)

Ahhh - the joys of hanging windows....

Ain't I a stinker though!

Thanks for the reply, Eyetealady  -  I'm a nosy person, and that would have worried me for DAYS
0
 

Author Comment

by:eyetealady
ID: 37763084
I have to visit this customer to try out what's been suggested so this will have to stay in limbo until I do which may not be too soon as she lives quite far away and I have to keep costs down by visiting when I am next in the area.
0
 

Author Closing Comment

by:eyetealady
ID: 38189554
I went to my customer's site, copied the old Thunderbird files onto her new laptop and then opened up that old Thunderbird email archive and it all seemed to integrate into the new setup so all sorted now.  Sorry it's been a while since I did it and I forgot to close the question!
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The main intent of this article is to make you aware of ‘Exchange fail to mount’ error, its effects, causes, and solution.
Mailbox Corruption is a nightmare every Exchange DBA wishes he never has. Recovering from it can be super-hectic if not entirely futile. And though techniques like the New-MailboxRepairRequest cmdlet have been designed to help with fixing minor corr…
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question