Solved

Printer Driver Windows 764Bit

Posted on 2012-03-17
4
611 Views
Last Modified: 2012-09-15
Hi all

I have a Windows 2003 R2 32Bit Architecture and Windows 7 64Bit Machines including all the updates. I want to deploy printer driver for my Windows 7 64bit machines at the same time keep the Printer driver for Windows XP 32Bit Machines. But I can't. Sometimes I get the error on the users end (Windows 7), do you want to install this driver message and they can't because these users are not local admins. How and what is the best procedure to go about this. I have a ricoh MP 2000 Printer. Please let me know how to proceed with this.

Thanks

Jos
0
Comment
Question by:joseph707
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 11

Accepted Solution

by:
sighar earned 250 total points
ID: 37732391
I'm not the best man to answer about printer drivers but when I was struggling with this I found that the drivers for 32bit and 64bit have to have the same name. Otherwise you'll have problems with both versions of OSes.

As for installing the drivers, I'd look into deploying the printers via Group Policy. Group Policy deployment installs with elevated privileges so that the users don't have to be local admins.

Hope this helps somewhat.
0
 
LVL 94

Assisted Solution

by:John Hurst
John Hurst earned 250 total points
ID: 37732659
It works best if the Windows 7 64-bit machines are up-to-date with respect to printer drivers. Go to Devices and Printers, Add a Printer, Local Printer, Existing connection, Next. Notice the Windows Printer Update button beside Have Disk. Click on that, allow the updates to complete, then cancel (do not add an actual printer) and restart. Now see if Network Printers attach properly.

Issues:
1. I cannot recall just now if non-admins can add printers in Windows 7. I think they can but I am not certain.
2. The Ricoh (and some other) Printers may not be in the Windows list.
3. If not, you need to install the printer manually and set the IP address (Ports) to the address of the printer.

Try this and please let us know. .... Thinkpads_User
0
 

Author Comment

by:joseph707
ID: 37732751
Hi

Thinkpads_user: If you manually install the driver on the 64Bit Machine it works. But I have over 300 Machines to update. Can't update all 300 of them Manually. I don't want to upgrade the server to the 2008 Server yet since we have live Production servers in use. Doing a migration is not advisable at this stage. Looking for alternative solution.

Thanks for your support.

Regards

Joseph
0
 
LVL 94

Expert Comment

by:John Hurst
ID: 37732769
Windows 7 64-bit is very picky about printer drivers and Windows 2003 server is likely just 32-bit, so short of having several technical people visit the machines, I do not know what else you can do.  

Let us see if someone else chimes in.   ... Thinkpads_User
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Have you ever had a hard drive that you can't boot into, but need to change the registry? Here is the solution! This article guides you through accessing and editing a registry of a non-primary drive. To read registry information on a non-prim…
Many admins will agree: WSUS is is a nice invention but using it on the client side when updating a newly installed computer is still time consuming as you have to do several reboots and furthermore, the procedure of installing updates, rebooting an…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …

735 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question