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SBS 2011 Administrator Password is suddenly changed and cant login now?

Posted on 2012-03-17
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Last Modified: 2012-11-17
Hi All,

The SBS 2011 was working ok and now suddenly i cant login to the server via my (administrator) Sandy account via my password.......i havnt changed my password.

Please let my know what would be the problem, is it a policy or something else and how i can change back to my normal password.

Many Thanks.
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Question by:6300ac
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Expert Comment

by:David
ID: 37734089
Just because this is so rare .. are you 100% sure there isn't a keyboard problem? Maybe a key is sticking and not sending out the right character?  (Just try all chars in the password as the username so you can test)
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Expert Comment

by:btan
ID: 37734135
There is gooda build in administrator account and vulnerability andif password is changed without your knowledge, likely someone has reset by login into admin account, should be domain admin account and if audit policy is enabled, there is possibly traces indicating last login and changes logged.

Also try login from another machine, with old password and 'new' one. At this juncture, I leave those gpo sync aside...do restart machine too.
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by:Cris Hanna
ID: 37734755
Are we talking about
a) the "true" Administrator account which is disabled by default during the install of SBS?
b) the admin account created during the install?
c) another domain level admin account created (such as your personal logon)

Who else has access to your server (physical or remote) at the Administrator level?

You can try the utility here...it's been known to work on SBS

You could also try logging on in DSRM which most likely has the old password
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Author Comment

by:6300ac
ID: 37735694
No it is not True Administrator account, i know it is disabled by default..
this is personal administrator account, i do have another administrator account but when i try to logon via another administrator account it gives message "The User Profile Service failed to logon. User Profile cannot be loaded"

Thanks.
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Expert Comment

by:Cris Hanna
ID: 37735825
Have you tried DSRM (offered during boot up by hitting F8)
Forgot to include the link for the password reset utility in my first response
http://pogostick.net/~pnh/ntpasswd/
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btan earned 1000 total points
ID: 37735991
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Author Closing Comment

by:6300ac
ID: 37893445
done recovery from password changer cd and help of mircosoft url given previously
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Expert Comment

by:OLS_VITD
ID: 38608487
Had a similar issue, thought I was going mad, or had been hacked.  Admin password didn't work, users complaining they could log on.
Rebooted the server (manually), and now everyone can log in!

Scary!
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