troubleshooting Question

Exchange 2007 ActiveSync errors

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underIce asked on
ExchangeMicrosoft IIS Web ServerWindows Server 2008
17 Comments1 Solution1176 ViewsLast Modified:
Hello, I'm having an issue with connecting to an Exchange server via activesync.

When using I get an error:

Testing of the OPTIONS command failed. For more information, see Additional Details.
Additional Details

ExRCA couldn't find MS-Server-ActiveSync and MS-ASProtocolVersions header. Headers received were: Allow: OPTIONS, TRACE, GET, HEAD, POST

After some searching I find several resolutions but none of them seem to have worked.

-I've removed anonymous access and left only basic authentication in IIS.
-In basic settings on the activesync virtual directory I fixed an issue that was making the test connection fail...

Seems like there's an issue with the activesync virtual directory but I don't know what it is. For example, in Exchange Management Shell I run $Site = [ADSI]"IIS://localhost/W3SVC/1/Root/Microsoft-Server-ActiveSync"
 and $site I get no results or errors.
(though I might be using this wrong)

I'm not at all sure what's happening here and I'm not finding anything online that seems to fit the situation I'm in. I'm testing this with the intent of using some smart devices to connect to Exchange

Exchange 2007 on Server 2008 - Single domain/single domain server
Ideas? Thanks!
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