?
Solved

Retrospect Cannot find database files

Posted on 2012-03-17
5
Medium Priority
?
864 Views
Last Modified: 2012-09-28
We had a nightmare scenario 2 weeks ago where a server went down with 2 corrupt RAID drives. The Retrospect 7.6.123 SBS backup drive also got corrupted (thanks solar flare!)

We sent the drive off for recovery and got it back. Now, we cannot open the catalog file as it says it is heavily damaged. We try to recreate the backup set (either from disk or backup file) and it doesn't see them or says that it is not backup files. We tried it the following ways:
Directly connecting to the drive
Copying the files to another USB drive and trying to connect to it.
Sharing the drive and trying it from another computer both as a share and as advanced->UNC
Using another computer with Retrospect 7.7 and trying to open it that way.

Is there ANY way to get to these .rdb files?
0
Comment
Question by:kirk_lesser
  • 2
  • 2
4 Comments
 
LVL 47

Accepted Solution

by:
David earned 2000 total points
ID: 37733553
A really good tape recovery vendor MAY be able to get something back ... but based on what you describe, seems it is likely the file was already corrupted when you backed up.   Certainly that theory can be tested by taking a binary image of the tape and comparing, but it is moot.

Sorry, only hope you have is a tape recovery vendor, and it is going to be expensive.
0
 

Author Comment

by:kirk_lesser
ID: 38347983
We had to send it off for data recovery. Thanks though.
0
 

Author Comment

by:kirk_lesser
ID: 38445601
I've requested that this question be closed as follows:

Accepted answer: 0 points for kirk_lesser's comment #a38347983

for the following reason:

We were stuck with the way we had to do things for this client.
0
 
LVL 47

Expert Comment

by:David
ID: 38445602
Points should be rewarded.  There was no off-the-shelf way to recover, so I told them they had to go to a recovery lab.  This is what the the author ended  up doing.
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft will be releasing the Windows 10 Creators Update in just a matter of weeks. Are you prepared? Follow these steps to ensure everything goes smoothly and you don't lose valuable data on your PC.
Compliance and data security require steps be taken to prevent unauthorized users from copying data.  Here's one method to prevent data theft via USB drives (and writable optical media).
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
Suggested Courses

621 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question