Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

internet explorer 9 keeps crashing and when I open it its a blank white page?

Posted on 2012-03-17
3
Medium Priority
?
348 Views
Last Modified: 2012-03-21
where do I un-install it and then install it back again?
0
Comment
Question by:frankbustos
  • 2
3 Comments
 
LVL 99

Accepted Solution

by:
John Hurst earned 2000 total points
ID: 37733847
To uninstall IE9, go to Windows Updates, Installed Updates, and scroll down the list (probably way down) and find IE9 as an Installed Update. Uninstall the IE9 update and that takes you back to IE8.

Once in IE8, do an IE Reset (Tools, Internet Options, Advanced, Reset). Reset clears passwords and other things.

Once uninstalled and IE8 has been reset, restart and try reinstalling IE9. Assuming it installs, use the 32-bit browser in a 64-bit machine. ... Thinkpads_User
0
 

Author Closing Comment

by:frankbustos
ID: 37748872
thanks for your quick reply, great solution!
0
 
LVL 99

Expert Comment

by:John Hurst
ID: 37749315
Thank you very much, and I was pleased to help you. ... Thinkpads_User
0

Featured Post

[Webinar] Cloud and Mobile-First Strategy

Maybe you’ve fully adopted the cloud since the beginning. Or maybe you started with on-prem resources but are pursuing a “cloud and mobile first” strategy. Getting to that end state has its challenges. Discover how to build out a 100% cloud and mobile IT strategy in this webinar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Bada platform is becoming more and more famous this days and people talking about same. Some friends included those who have bada OS mobile asked me "what is bada?"and "what its features?". That encouraged me to research and write this article. [st…
I had to do a bit of research to find the answer to this question so I thought I'd share my results.  Due to our outdated mainframe systems, we need to downgrade IE9 to IE8 in order to stay compatible.  We also needed to downgrade Java.  In order to…
This Micro Tutorial will demonstrate how to add subdomains to your content reports. This can be very importing in having a site with multiple subdomains.
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch your Bookmark Menu: Press 'Ctrl +…

926 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question