Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Exchange 2003 mailboxes are BLANK, yet the System Manager shows items in them

Posted on 2012-03-17
10
Medium Priority
?
250 Views
Last Modified: 2012-03-26
I have SBS 2003.  The mailboxes show in OWA as blank, and the LAN users can't connect to them, but in System Manager the database shows that the users have messages in their mailboxes.  Database is mounted successfully.
This happened after someone restored System State.
Help.
0
Comment
Question by:pdering
  • 5
  • 5
10 Comments
 
LVL 17

Expert Comment

by:WORKS2011
ID: 37735132
When you say "LAN users can't connect to them" do you mean can't see email or they cannot access / connect? My assumption is because OWA doesn't see any email they're connecting but empty. Please clarify.

How many users?
0
 

Author Comment

by:pdering
ID: 37735184
about 20 users.  LAN users can connect without errors, but if a message is sent (either internal or external) then nothing is ever delivered.  According to the tracker it is submitted to MTA.
0
 

Author Comment

by:pdering
ID: 37735186
LAN users do see mail but don't receive or send mail.
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 17

Accepted Solution

by:
WORKS2011 earned 2000 total points
ID: 37735190
have you run the "Connect to Internet Wizard", it's a good place to start, SBS loves the built in wizards.

Run it and let me know.
0
 
LVL 17

Expert Comment

by:WORKS2011
ID: 37735197
verify your SMTP virtual server is configured correctly:
 - what IP do you have it set to?
 - what IP are you allowing to relay?
 - verify "Connection" ip's

verify that your SMTP connector is setup correctly and that it's connected to the SMTP virtual server.
0
 

Author Comment

by:pdering
ID: 37735217
I ran the wizard and let SBS create the connectors.
I'm not restricting IPs.
0
 

Author Comment

by:pdering
ID: 37735227
I just noticed when I send a message internally, it shows to be added to the mail items for the recipient in ESM but the Outlook user doesn't see it.
0
 
LVL 17

Expert Comment

by:WORKS2011
ID: 37735228
verify the Fully Qualified Domain Name on the SMTP virtual server, right click SMTP virtual server | Delivery | Advanced

Make sure to click on "Check DNS" after and make sure the DNS resolves the name.
0
 
LVL 17

Expert Comment

by:WORKS2011
ID: 37735231
FYI the FQDN is not the .local domain it's the external.
0
 

Author Comment

by:pdering
ID: 37735303
resolves correctly.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Small Business Server 2011. NOTE: This guide has been written using the preview version of SBS2011 therefore some of the screens may …
If you are a user of the discontinued Microsoft Office Accounting 2008 (MSOA) and have to move to a new computer running Windows 8, you will be unhappy to discover that it won't install.  In particular, Microsoft SQL Server 2005 Express Edition (SSE…
In response to a need for security and privacy, and to continue fostering an environment members can turn to for support, solutions, and education, Experts Exchange has created anonymous question capabilities. This new feature is available to our Pr…
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…
Suggested Courses

963 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question