Solved

Exchange 2003 mailboxes are BLANK, yet the System Manager shows items in them

Posted on 2012-03-17
10
247 Views
Last Modified: 2012-03-26
I have SBS 2003.  The mailboxes show in OWA as blank, and the LAN users can't connect to them, but in System Manager the database shows that the users have messages in their mailboxes.  Database is mounted successfully.
This happened after someone restored System State.
Help.
0
Comment
Question by:pdering
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 5
10 Comments
 
LVL 17

Expert Comment

by:WORKS2011
ID: 37735132
When you say "LAN users can't connect to them" do you mean can't see email or they cannot access / connect? My assumption is because OWA doesn't see any email they're connecting but empty. Please clarify.

How many users?
0
 

Author Comment

by:pdering
ID: 37735184
about 20 users.  LAN users can connect without errors, but if a message is sent (either internal or external) then nothing is ever delivered.  According to the tracker it is submitted to MTA.
0
 

Author Comment

by:pdering
ID: 37735186
LAN users do see mail but don't receive or send mail.
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
LVL 17

Accepted Solution

by:
WORKS2011 earned 500 total points
ID: 37735190
have you run the "Connect to Internet Wizard", it's a good place to start, SBS loves the built in wizards.

Run it and let me know.
0
 
LVL 17

Expert Comment

by:WORKS2011
ID: 37735197
verify your SMTP virtual server is configured correctly:
 - what IP do you have it set to?
 - what IP are you allowing to relay?
 - verify "Connection" ip's

verify that your SMTP connector is setup correctly and that it's connected to the SMTP virtual server.
0
 

Author Comment

by:pdering
ID: 37735217
I ran the wizard and let SBS create the connectors.
I'm not restricting IPs.
0
 

Author Comment

by:pdering
ID: 37735227
I just noticed when I send a message internally, it shows to be added to the mail items for the recipient in ESM but the Outlook user doesn't see it.
0
 
LVL 17

Expert Comment

by:WORKS2011
ID: 37735228
verify the Fully Qualified Domain Name on the SMTP virtual server, right click SMTP virtual server | Delivery | Advanced

Make sure to click on "Check DNS" after and make sure the DNS resolves the name.
0
 
LVL 17

Expert Comment

by:WORKS2011
ID: 37735231
FYI the FQDN is not the .local domain it's the external.
0
 

Author Comment

by:pdering
ID: 37735303
resolves correctly.
0

Featured Post

Optimize your web performance

What's in the eBook?
- Full list of reasons for poor performance
- Ultimate measures to speed things up
- Primary web monitoring types
- KPIs you should be monitoring in order to increase your ROI

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Written by Glen Knight (demazter) as part of a series of how-to articles. Introduction One of the biggest consumers of disk space with Small Business Server 2008(SBS) is Windows Server Update Services, more affectionately known as WSUS. For t…
The SBS 2011 release date (RTM) is supposed to be around Christmas, 2011.  This article is a compilation of my notes -- things I have learned first hand.  The items are in a rather random order, but I think this list covers most of what is new and d…
NetCrunch network monitor is a highly extensive platform for network monitoring and alert generation. In this video you'll see a live demo of NetCrunch with most notable features explained in a walk-through manner. You'll also get to know the philos…
Michael from AdRem Software outlines event notifications and Automatic Corrective Actions in network monitoring. Automatic Corrective Actions are scripts, which can automatically run upon discovery of a certain undesirable condition in your network.…

632 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question