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intelogent
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outlook 2010 - where did my mail go?

hi,

i have outlook 2010..... i began using the mail feature and having some weird results..
i can see that mail has come in, but it is not in my in box....                 the bottom right shows the notification as it is being received.. ( you know how outlook does that ).. then i can not find the mail....any ideas
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intelogent

8/22/2022 - Mon
intelogent

ASKER
it appears and then disappears... it is not in any folder.... and the view is set to compact....

is there something i need to configure?
Zerox Hoop

The most common culprit for mail not going to the inbox is a Mailing List Manager entry or Rule.

Check those (Tools > Mailing List Manager and Tools > Rules).

Check this link.
http://blogs.office.com/b/microsoft-outlook/archive/2009/07/20/what-s-up-with-my-inbox-in-outlook-2010.aspx
intelogent

ASKER
i am familiar with rule... but what is a mailing list manager?
Your help has saved me hundreds of hours of internet surfing.
fblack61
Zerox Hoop

The Mailing List Manager is a user friendly approach to Rules which allows you to set specialized actions for incoming list messages. Create custom Rules to manage the remainder of your personal mail.

For any mailing lists that you are on, the MLM is a better bet. It not only acts before the JMF, but it also gives you better ways to control the 'reply to' actions, being able to over-ride the lists preferred setting for 'reply to list' or 'reply to sender'.
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intelogent

ASKER
wouldn't the spam filter just put it in the junk mail box?
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intelogent

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so this is what happened...

there were actually two PST's and the messages were being retureived, and getting filed in the folders which were not expanded... i never thought to look in there.
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