runtime error this application has requested the runtime to terminate it in an unusual way.

I am installing mybooklivedua NAS software but when I run the setup it says "runtime error this application has requested the runtime to terminate it in an unusual way", I used windows 7 and xp sp2 and sp3 but that same error is occurring so please help me to sort out this .
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

David Johnson, CD, MVPOwnerCommented:
go to the vendors site and download the latest version. check their support pages

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
fahad44Author Commented:
I downloaded tha latest version and I burned a CD to the software the same problem is coming up .
WD shows a fix for this error by updating latest software. However, this did not work for you.

Try this work around by mapping the drive directly instead of using the buggy software:

Access the WD dashboard : http://mybookliveduo/

fahad44Author Commented:
thanks rbudji my problem was solved using these links.
You are welcome. Glad I could help!
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows XP

From novice to tech pro — start learning today.