runtime error this application has requested the runtime to terminate it in an unusual way.

I am installing mybooklivedua NAS software but when I run the setup it says "runtime error this application has requested the runtime to terminate it in an unusual way", I used windows 7 and xp sp2 and sp3 but that same error is occurring so please help me to sort out this .
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fahad44Asked:
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David Johnson, CD, MVPOwnerCommented:
go to the vendors site and download the latest version. check their support pages
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fahad44Author Commented:
I downloaded tha latest version and I burned a CD to the software the same problem is coming up .
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rbudjCommented:
WD shows a fix for this error by updating latest software. However, this did not work for you.

Try this work around by mapping the drive directly instead of using the buggy software: http://wdc.custhelp.com/app/answers/detail/a_id/2676

Access the WD dashboard : http://mybookliveduo/

Reference: http://community.wdc.com/t5/My-Book-Live-Duo/SETUP-PROBLEM-Runtime-Error-HELP-PLS/td-p/341129
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fahad44Author Commented:
thanks rbudji my problem was solved using these links.
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rbudjCommented:
You are welcome. Glad I could help!
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Windows XP

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