Outlook 2010 Address Book Corrupted
Heyas,
On my pc (Part of Network) when I try send an email to some people via outlook, I always get the "mail undeliverable" when I select the address from the address book in outlook. However when I type the address in manually it's fine an the email is sent.
I have already tried downloading a copy of the global address book and I am still having the same issue, it must be something on my pc as no one else in the network is having the same difficulties.
Any ideas?
Thank you.,
On my pc (Part of Network) when I try send an email to some people via outlook, I always get the "mail undeliverable" when I select the address from the address book in outlook. However when I type the address in manually it's fine an the email is sent.
I have already tried downloading a copy of the global address book and I am still having the same issue, it must be something on my pc as no one else in the network is having the same difficulties.
Any ideas?
Thank you.,
You can try updating your Local Address book and then try sending the mail again.
Sometimes, the addresses previously sent to may have some of their instances changed or you may have typed it wrong and the local directory is still taking the old instance. Just delete all the old entries and try it again.
Sometimes, the addresses previously sent to may have some of their instances changed or you may have typed it wrong and the local directory is still taking the old instance. Just delete all the old entries and try it again.
ASKER
Tried that still no success any other ideas others than uninstalling outlook and reinstalling of course :)
Thank you.
Thank you.
delete the contacts out of your "suggested Contacts" and see if this helps.
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If the address book has become corrupt you can try to rebuild it. But try this only if nothing else is working. Delete the old address book and then follow these steps:
1.Click Tools -> Email Accounts.
2.Select Add a new directory or address book. Click Next.
3.Choose Additional Address Books, then Next.
4.Highlight Outlook Address Book and then click Next.
5.Click OK at the message “The Email Account you have just added will not start until you choose Exit from the file menu and the restart Microsoft Office Outlook”.
6.Quit Outlook and then restart.
Hope this helps.
1.Click Tools -> Email Accounts.
2.Select Add a new directory or address book. Click Next.
3.Choose Additional Address Books, then Next.
4.Highlight Outlook Address Book and then click Next.
5.Click OK at the message “The Email Account you have just added will not start until you choose Exit from the file menu and the restart Microsoft Office Outlook”.
6.Quit Outlook and then restart.
Hope this helps.
ASKER
Thank you for your help.
Make sure there are no odd characted in the email address listed in the NDR message
ie 'john.doe@company.com'
or [john.doe@company.com]
Assuming that this did work at one point and time, check they your contacts are not being synced with a mobile device, as the changes in address may have come from the device.
Once you have ensure this is off
I would suggest finding you latest contact you tried to send an email to that didnt work
Open your contacts, remove the users email address and re-type it by hand.
Save
Now try sending to this Contact using your address book
Does it send okay?
If it does, you may need to repeat for remaining contacts.
And unfortunatley there is no automatic way to fix them.
They all would need the same procedure done for them