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Printer problem Microsoft Server 2008 r2

Posted on 2012-03-18
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Last Modified: 2012-03-22
Hello

I recently moved from Novell Iprint to shared printers via Microsoft Server 2008 r2. The network and printing hardware are the same. I seem to have an issue when someone sends a large print job > 100Mb the printer fails and stops processing the request. The resolution at this stage has been to delete the job causing an issue in the queue and reset the printer. The same hardware appeared to cope with this scenario under iprint, so my thought process is what could be different under the microsoft shared printer scenario. Printers are networked with ethernet cable and ip address, they are HP printers, and I have installed the HP universal printer driver for the printers concerned. It may be a compatability issue with the printers, just looking for some advice on what I could check on the server configuration side to eliminate the issue.

Thank you
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Question by:elschott
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Kiran Ch earned 2000 total points
ID: 37736270
I do not think Universal drivers would suit, do you have specific appropriate drivers installed on the print server related to the print device? 100 Mb file should not be a limitation...Maybe these below articles provide you more information to start with:
http://support.microsoft.com/kb/2535314
http://support.microsoft.com/kb/983401
http://blogs.technet.com/b/askperf/archive/2008/06/20/working-with-very-large-print-jobs.aspx
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Author Closing Comment

by:elschott
ID: 37755676
Sorry for the late reply, initial tests appear to indicate this was the cause thanks for the assistance
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