Avatar of valbam
valbam
Flag for Afghanistan asked on

Not allowed to send on behalf as Exchange2010

Hi !

We have an Exchange 2010 and an old Exchange 2003 in our org.
I moved all the resource mailboxes from the old exchange 2003 to the new exchange 2010 and some users as well.

Everything runs ok, with the only thing that some users who wants to send mail from these shared mailboxes are not allowed to do this.

This happens only if they try to do it from an Outlook 2010 client
If they do the same thing but from an outlook 2003 client then works.

Extra info : both user and resource mailbox are in the Exchange 2010 maibox server

Any ideas ?
ExchangeOutlookEmail Clients

Avatar of undefined
Last Comment
valbam

8/22/2022 - Mon
PaulNSW

Do you mean mailing lists, as I thought resource mailboxes (for room bookings and equipment were Exchange 2010 only)

If so, have you tried upgrading them using the following:

Get-DistributionGroup –ID "DistributionGroupName" | Set-DistributionGroup –ForceUpgrade

or to upgrade all Distribution Groups within an Organization

Get-DistributionGroup –ResultSize Unlimited | Set-DistributionGroup –ForceUpgrade

If it's a shared mailbox, ie 1 mailbox that multiple users have access too. Try removing and readding the permissions again.  It may take a while for the permissions to take effect though
valbam

ASKER
Hi !

What i mean with resource mailbox in our case is :
One mailbox which 4 or 5 users has access to, for example the customer support department shares this mailbox.
They have their own mailbox plus this one as shared mailbox for all of them.

All the users who has access this one can send mail from it to external mail but only if they are running Outlook 2003,

If they run Outlook2010 then they are NOT allowed to send mail on behalf of..
I hope that you are with me what I mean
ASKER CERTIFIED SOLUTION
PaulNSW

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
valbam

ASKER
I will test this on the users who has the error.
I keep you up to date
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck
valbam

ASKER
thanks, I think that your tip helped !