IT_Techno
asked on
Inbound calls not answering
Hi, trying to configure a new Cisco UC540, working fine outbound, but inbound the system is not answering. I did a debug ISDN q931 and got below. Is this a telcom provider error as I do not receive any calling number parameter?
000263: Mar 19 09:28:28.139: ISDN BR0/1/0 Q931: RX <- SETUP pd = 8 callref = 0x
01
Sending Complete
Bearer Capability i = 0x9090A3
Standard = CCITT
Transfer Capability = 3.1kHz Audio
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0x89
Exclusive, B1
Progress Ind i = 0x8083 - Origination address is non-ISDN
000264: Mar 19 09:28:28.147: ISDN BR0/1/0 Q931: TX -> CALL_PROC pd = 8 callref
= 0x81
Channel ID i = 0x89
Exclusive, B1
000265: Mar 19 09:28:28.167: ISDN BR0/1/0 Q931: TX -> DISCONNECT pd = 8 callref
= 0x81
Cause i = 0x8090 - Normal call clearing
000266: Mar 19 09:28:28.387: ISDN BR0/1/0 Q931: RX <- RELEASE pd = 8 callref =
0x01
000267: Mar 19 09:28:28.391: ISDN BR0/1/0 Q931: TX -> RELEASE_COMP pd = 8 callr
ef = 0x81
000268: Mar 19 09:28:30.747: ISDN BR0/1/0 Q931: RX <- CONNECT_ACK pd = 8 callre
f = 0x01
000269: Mar 19 09:28:30.759: ISDN BR0/1/0 Q931: RX <- RELEASE pd = 8 callref =
0x01
Cause i = 0x829A - Non-selected user clearing
000270: Mar 19 09:30:13.131: ISDN BR0/1/0 Q931: RX <- DISCONNECT pd = 8 callref
= 0x01
Cause i = 0x8090 - Normal call clearing
Progress Ind i = 0x8288 - In-band info or appropriate now available
000271: Mar 19 09:30:13.679: ISDN BR0/1/0 Q931: RX <- RELEASE_COMP pd = 8 callr
ef = 0x01
000272: Mar 19 09:31:36.283: ISDN BR0/1/0 Q931: Ux_DLRelInd: DL_REL_IND received
from L2Mu6z9xSRtGg
000263: Mar 19 09:28:28.139: ISDN BR0/1/0 Q931: RX <- SETUP pd = 8 callref = 0x
01
Sending Complete
Bearer Capability i = 0x9090A3
Standard = CCITT
Transfer Capability = 3.1kHz Audio
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0x89
Exclusive, B1
Progress Ind i = 0x8083 - Origination address is non-ISDN
000264: Mar 19 09:28:28.147: ISDN BR0/1/0 Q931: TX -> CALL_PROC pd = 8 callref
= 0x81
Channel ID i = 0x89
Exclusive, B1
000265: Mar 19 09:28:28.167: ISDN BR0/1/0 Q931: TX -> DISCONNECT pd = 8 callref
= 0x81
Cause i = 0x8090 - Normal call clearing
000266: Mar 19 09:28:28.387: ISDN BR0/1/0 Q931: RX <- RELEASE pd = 8 callref =
0x01
000267: Mar 19 09:28:28.391: ISDN BR0/1/0 Q931: TX -> RELEASE_COMP pd = 8 callr
ef = 0x81
000268: Mar 19 09:28:30.747: ISDN BR0/1/0 Q931: RX <- CONNECT_ACK pd = 8 callre
f = 0x01
000269: Mar 19 09:28:30.759: ISDN BR0/1/0 Q931: RX <- RELEASE pd = 8 callref =
0x01
Cause i = 0x829A - Non-selected user clearing
000270: Mar 19 09:30:13.131: ISDN BR0/1/0 Q931: RX <- DISCONNECT pd = 8 callref
= 0x01
Cause i = 0x8090 - Normal call clearing
Progress Ind i = 0x8288 - In-band info or appropriate now available
000271: Mar 19 09:30:13.679: ISDN BR0/1/0 Q931: RX <- RELEASE_COMP pd = 8 callr
ef = 0x01
000272: Mar 19 09:31:36.283: ISDN BR0/1/0 Q931: Ux_DLRelInd: DL_REL_IND received
from L2Mu6z9xSRtGg
My main concern is, what is the called number?
ASKER
the called number is '0114517280'
Oh, ok, no I agree you definitely know the number, but, from the debug that number is not present, nor the calling number as you already noted. It should look something like this:
Display i = 'Calling Name '
Calling Party Number i = 0x2183, '21234556'
Plan:ISDN, Type:National
Called Party Number i = 0x80, '6764'
Display i = 'Calling Name '
Calling Party Number i = 0x2183, '21234556'
Plan:ISDN, Type:National
Called Party Number i = 0x80, '6764'
ASKER
I was wanting confirmation of this missing parameter, I am arguing this with the Telco and wanted to get someone else's opinion. thanks. I will let you know the outcome.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
yup, looks like the Telco were messing me around. got them to configure correctly on their side and send the right amount of digits. working now. thanks.
ASKER
thanks for the back
Welcome