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Inbound calls not answering

Posted on 2012-03-19
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Last Modified: 2012-03-23
Hi, trying to configure a new Cisco UC540, working fine outbound, but inbound the system is not answering. I did a debug ISDN q931 and got below. Is this a telcom provider error as I do not receive any calling number parameter?

000263: Mar 19 09:28:28.139: ISDN BR0/1/0 Q931: RX <- SETUP pd = 8  callref = 0x
01
        Sending Complete
        Bearer Capability i = 0x9090A3
                Standard = CCITT
                Transfer Capability = 3.1kHz Audio
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0x89
                Exclusive, B1
        Progress Ind i = 0x8083 - Origination address is non-ISDN
000264: Mar 19 09:28:28.147: ISDN BR0/1/0 Q931: TX -> CALL_PROC pd = 8  callref
= 0x81
        Channel ID i = 0x89
                Exclusive, B1
000265: Mar 19 09:28:28.167: ISDN BR0/1/0 Q931: TX -> DISCONNECT pd = 8  callref
 = 0x81
        Cause i = 0x8090 - Normal call clearing
000266: Mar 19 09:28:28.387: ISDN BR0/1/0 Q931: RX <- RELEASE pd = 8  callref =
0x01
000267: Mar 19 09:28:28.391: ISDN BR0/1/0 Q931: TX -> RELEASE_COMP pd = 8  callr
ef = 0x81
000268: Mar 19 09:28:30.747: ISDN BR0/1/0 Q931: RX <- CONNECT_ACK pd = 8  callre
f = 0x01
000269: Mar 19 09:28:30.759: ISDN BR0/1/0 Q931: RX <- RELEASE pd = 8  callref =
0x01
        Cause i = 0x829A - Non-selected user clearing
000270: Mar 19 09:30:13.131: ISDN BR0/1/0 Q931: RX <- DISCONNECT pd = 8  callref
 = 0x01
        Cause i = 0x8090 - Normal call clearing
        Progress Ind i = 0x8288 - In-band info or appropriate now available
000271: Mar 19 09:30:13.679: ISDN BR0/1/0 Q931: RX <- RELEASE_COMP pd = 8  callr
ef = 0x01
000272: Mar 19 09:31:36.283: ISDN BR0/1/0 Q931: Ux_DLRelInd: DL_REL_IND received
 from L2Mu6z9xSRtGg
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Question by:IT_Techno
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8 Comments
 
LVL 20

Expert Comment

by:José Méndez
ID: 37737193
My main concern is, what is the called number?
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Author Comment

by:IT_Techno
ID: 37737227
the called number is '0114517280'
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Expert Comment

by:José Méndez
ID: 37737720
Oh, ok, no I agree you definitely know the number, but, from the debug that number is not present, nor the calling number as you already noted. It should look something like this:

Display i = 'Calling Name '

        Calling Party Number i = 0x2183, '21234556'

                Plan:ISDN, Type:National

        Called Party Number i = 0x80, '6764'
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Author Comment

by:IT_Techno
ID: 37737813
I was wanting confirmation of this missing parameter, I am arguing this with the Telco and wanted to get someone else's opinion. thanks. I will let you know the outcome.
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Accepted Solution

by:
José Méndez earned 500 total points
ID: 37737838
Sure thing. Yeah its weird because without a called number the system wouldn't know where to direct the call.
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Author Comment

by:IT_Techno
ID: 37757190
yup, looks like the Telco were messing me around. got them to configure correctly on their side and send the right amount of digits. working now. thanks.
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Author Closing Comment

by:IT_Techno
ID: 37757200
thanks for the back
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Expert Comment

by:José Méndez
ID: 37757255
Welcome
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