Solved

Problems with Windows server Backup - Windows Server 2008R2 Error 2155348001

Posted on 2012-03-19
8
10,197 Views
Last Modified: 2012-04-01
Hi All,
I suddenly started having problems with Windows backup.  It was working fine for months and nothing has been changed and I've started to get this error within the Windows backup it says that the shared protection point timed out.  In the windows event log I get the message:
The backup has failed because the Volume Shadow Copy service operation to create a shadow copy of the volumes being backup up failed with error code '2155348001'.  Please help if anybody has the answer to this issue.  I've had a look on microsoft but not found the answer.
Thanks
0
Comment
Question by:GracefBase
  • 5
  • 2
8 Comments
 

Author Comment

by:GracefBase
ID: 37737126
By the way Technet says to check the VSS logs for errors, I've checked and there are no errors there, the only messages there are that the VSS service is shutting down due to idle timeout?
0
 
LVL 5

Expert Comment

by:EVeuger
ID: 37737168
Hi, on which service pack is the server running?
0
 
LVL 11

Expert Comment

by:g000se
ID: 37737196
Hi,

Did you check to make sure the services are started?  Also, try recreating the backup job.
0
The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

 
LVL 5

Expert Comment

by:EVeuger
ID: 37737394
There are some issues like you described that are solved by service pack 2, so if you are not on SP2 yet, this would be the time to do it ;-)
0
 

Author Comment

by:GracefBase
ID: 37738357
Hi there, I am on service pack 1 but service pack 2 hasnt come up on my windows update - is this definitely available for Windows Server 2008R2?
Thanks
Grace
0
 

Author Comment

by:GracefBase
ID: 37738456
Hi Goose,  The VSS service is manual it starts up when required by the backup -  I havent changed this.
I tested by creating a new backup just for the system state but it seemed to just hang.  I also noticed when I open the backup console it takes ages to come up with the details - window says 'Reading data please wait'
0
 

Accepted Solution

by:
GracefBase earned 0 total points
ID: 37770575
I got this solved by Microsoft Technet.  In case anybody has the same issue, here is the link:

Resolution see Scorpio Milos answer

Thanks anyway for looking.
0
 

Author Closing Comment

by:GracefBase
ID: 37792621
Did not receive the solution from Experts Exchange but was answered on Microsoft Technet.
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
SCCM 2012 R2 client migration to new site 2 100
Monitoring Exchange 2013 8 122
Windows 2012 Remote Apps Question 2 87
Find application using port 25 on server 2008R2 5 59
Large and small networks have one same need, Service monitoring. Service monitoring consists of watch services of the several servers in the network. To monitor means that the administrator will receive an alert when a service is down or it's state …
Introduction: Sometimes when I receive a call from my users to solve their problems it is very difficult for me to found their computer IP address. Even finding their computer Host to provide remote support can be a problem.  So I resorted to Goo…
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…

773 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question