Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

unable to ping incoming pop3 mail server by name on domain

Posted on 2012-03-19
10
Medium Priority
?
583 Views
Last Modified: 2012-10-14
Hi,

I'm unable to ping the incoming pop3 mail server by name. It resolves to the ip address without any problems. The mail server is hosted externally. (mail.mydomainname.com).
 I have no issues resolving the name to ip on the outgoing server.

Your help is much appreciated.
0
Comment
Question by:saliyam
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 5
10 Comments
 
LVL 57

Expert Comment

by:giltjr
ID: 37740440
Does your firewall allow ICMP messages outbound and their replies back in?
0
 

Author Comment

by:saliyam
ID: 37740822
Yes - it does as I have no issues pinging the outgoing smtp server details. I am not able to resolve the Incoming mail server by name.
0
 
LVL 57

Expert Comment

by:giltjr
ID: 37741459
--> It resolves to the ip address without any problems.

I took this to mean that the name resolved to IP address.

O.K., if you can't resolve the host name to an IP address.  Then someplace it is not in DNS, or at least the correct DNS server.

Are you hosting your own DNS server internally?  Or do you rely on external DNS?  If you rely on external DNS, who hosts it and maintains it?
0
Prepare for your VMware VCP6-DCV exam.

Josh Coen and Jason Langer have prepared the latest edition of VCP study guide. Both authors have been working in the IT field for more than a decade, and both hold VMware certifications. This 163-page guide covers all 10 of the exam blueprint sections.

 

Author Comment

by:saliyam
ID: 37741502
We host our own DNS server. I have forwarders pointing to the DNS servers of my ISP as well.
0
 
LVL 57

Expert Comment

by:giltjr
ID: 37741759
Have verified that the host name for your pop3 server is correctly defined in the proper zone within your DNS server?
0
 

Author Comment

by:saliyam
ID: 37741958
It does not let me add an A record in DNS for mail.mydomainname.com. It says unable to create record - refused.
0
 
LVL 57

Expert Comment

by:giltjr
ID: 37742093
Is your DNS server the authoritative server for the domain "mydomainname.com"?
0
 

Author Comment

by:saliyam
ID: 37745158
Yes - it is.
0
 
LVL 57

Accepted Solution

by:
giltjr earned 2000 total points
ID: 37745436
0
 

Author Comment

by:saliyam
ID: 37745626
No error codes in EV. I am able to manually create A records - I get the error only when trying to create one for mail.mydomainname.com.
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Redirected folders in a windows domain can be quite useful for a number of reasons, one of them being that with redirected application data, you can give users more seamless experience when logging into different workstations.  For example, if a use…
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…

661 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question