USB mouse not recognized as mouse on Win7 Pro x64
Hey all,
I have this weird thing going, was hoping someone might have a clue.
I have a user with an ASUS u50vg laptop. She uses a wireless Logitech mouse [ m305 if I'm not mistaken ]. One day, the USB port she was plugging the receiver into stopped working. As in - it stopped working as a 'mouse port' - other hardware [ such as memory sticks ] would work just fine.
Today - it happened to the rest of the ports. When I plug that mouse [ or any other mouse, for that matter ], Win7 installs the driver, but recognizes the mouse as USB Composite Device, and it is not being added to the Mice and other pointing devices group.
I am quite stumped. I tried booting the PC with a live CD - the mouse works just fine. I've attempted to remove all ghost devices, reinstall USB controllers and reinstall the chipset - all to no avail. Scanned w/ Malwarebytes - nothing found.
Soooo.......
Any ideas?
I have this weird thing going, was hoping someone might have a clue.
I have a user with an ASUS u50vg laptop. She uses a wireless Logitech mouse [ m305 if I'm not mistaken ]. One day, the USB port she was plugging the receiver into stopped working. As in - it stopped working as a 'mouse port' - other hardware [ such as memory sticks ] would work just fine.
Today - it happened to the rest of the ports. When I plug that mouse [ or any other mouse, for that matter ], Win7 installs the driver, but recognizes the mouse as USB Composite Device, and it is not being added to the Mice and other pointing devices group.
I am quite stumped. I tried booting the PC with a live CD - the mouse works just fine. I've attempted to remove all ghost devices, reinstall USB controllers and reinstall the chipset - all to no avail. Scanned w/ Malwarebytes - nothing found.
Soooo.......
Any ideas?
SStory
Have you deleted all of the USB devices from Device manager and rebooted? Sometimes USB stuff gets hosed. Windows should reinstall them.
ASKER
Hey, mate.
Yeah, deleted all devices, all hubs and controllers, to no avail :(
Yeah, deleted all devices, all hubs and controllers, to no avail :(
Follow this link and download all the software and try again http://www.logitech.com/en-au/428/5484?section=downloads&bit=&osid=14
ASKER
Hey,
Done that in the first round. Unfortunately, it did no good. I also attempted using the Logitech Connect utility [a util that attempts to reconnect the mouse to the receiver], however, it did no good and while it did recognize the receiver, it seemingly did not recognize the mouse.
Done that in the first round. Unfortunately, it did no good. I also attempted using the Logitech Connect utility [a util that attempts to reconnect the mouse to the receiver], however, it did no good and while it did recognize the receiver, it seemingly did not recognize the mouse.
Bummer. I guess you've somehow uninstalled the software from the wireless? It is an interesting problem since you say the port works for everything but a mouse. I'm not sure what else to try.
SOLUTION
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ASKER
SStory: I can't see how I could've possibly uninstalled software from the wireless receiver, especially since it seems to work on other PCs, but you never know :)
I'll check out the link, thanks.
I'll check out the link, thanks.
ASKER CERTIFIED SOLUTION
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ASKER
Hey, all,
Eventually, I've decided to reinstall the whole thing. Like I said, it seems like a software, rather than hardware issue, and I really did not want to waste the time looking into it, even though it's quite interesting.
Thanks a bunch, everyone.
Eventually, I've decided to reinstall the whole thing. Like I said, it seems like a software, rather than hardware issue, and I really did not want to waste the time looking into it, even though it's quite interesting.
Thanks a bunch, everyone.