• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 299
  • Last Modified:

Windows7 deletes user data

Hi Guys

I have a really challenging problem if any of you are up for it?  Basically when ever users use a windows xp machine and save data to their redirected my docs on the server then log onto a windows 7 machine the data is deleted.

Really strange problem this one if im honest.  As I said all users have the my doc redirected to the server.  No user uses roaming profiles,  all the profiles are local to the machine its simple folder redirection via a GPO.


Any ideas anyone?

Regards


Simon
0
cybersi
Asked:
cybersi
  • 3
  • 2
1 Solution
 
arnoldCommented:
Do the users have offline access to the files? Are all systems stationary or mobile or a mix? Are the windows 7 systems mobile? Does a user get a conflict notification and they select the option to apply to all for the sync to merge the local info with the networked?
Do you have dfs for the share?
0
 
nirbodCommented:
When user goest from 1 pc to another make sure that he syncronise data before he log off with the server, so after that he will be able to see this data when he move to other PC.
If he works witohut sync or for some reason its not sucessfull, he will get "offline message"
0
 
cybersiAuthor Commented:
Hi Guys


Its for a school so they are all stationary.  With regards to offline files they have not been enabled.  Also they have no error messages.

Its a strange on as most of the users are affected but not all.

Thanks in advance


Simon
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 
arnoldCommented:
Enable auditing on the share for the users that are affected and see what happens.
Note the security log on the server where the share is will see many events.
Check caching settings in the share configuration.

Which and where are the files? my documents, or desktop?
0
 
cybersiAuthor Commented:
Hi All

I have found the problem.  Windows 7 uses FQDN where XP uses net bios for folder redirection.  There is a GPO to sort this out thanks for helping anyway.

Simon
0
 
cybersiAuthor Commented:
please see my comment above
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

  • 3
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now