Solved

Windows7 deletes user data

Posted on 2012-03-19
6
294 Views
Last Modified: 2012-03-27
Hi Guys

I have a really challenging problem if any of you are up for it?  Basically when ever users use a windows xp machine and save data to their redirected my docs on the server then log onto a windows 7 machine the data is deleted.

Really strange problem this one if im honest.  As I said all users have the my doc redirected to the server.  No user uses roaming profiles,  all the profiles are local to the machine its simple folder redirection via a GPO.


Any ideas anyone?

Regards


Simon
0
Comment
Question by:cybersi
  • 3
  • 2
6 Comments
 
LVL 77

Expert Comment

by:arnold
ID: 37737711
Do the users have offline access to the files? Are all systems stationary or mobile or a mix? Are the windows 7 systems mobile? Does a user get a conflict notification and they select the option to apply to all for the sync to merge the local info with the networked?
Do you have dfs for the share?
0
 
LVL 1

Expert Comment

by:nirbod
ID: 37737974
When user goest from 1 pc to another make sure that he syncronise data before he log off with the server, so after that he will be able to see this data when he move to other PC.
If he works witohut sync or for some reason its not sucessfull, he will get "offline message"
0
 

Author Comment

by:cybersi
ID: 37738030
Hi Guys


Its for a school so they are all stationary.  With regards to offline files they have not been enabled.  Also they have no error messages.

Its a strange on as most of the users are affected but not all.

Thanks in advance


Simon
0
Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

 
LVL 77

Expert Comment

by:arnold
ID: 37738446
Enable auditing on the share for the users that are affected and see what happens.
Note the security log on the server where the share is will see many events.
Check caching settings in the share configuration.

Which and where are the files? my documents, or desktop?
0
 

Accepted Solution

by:
cybersi earned 0 total points
ID: 37751789
Hi All

I have found the problem.  Windows 7 uses FQDN where XP uses net bios for folder redirection.  There is a GPO to sort this out thanks for helping anyway.

Simon
0
 

Author Closing Comment

by:cybersi
ID: 37770354
please see my comment above
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Ever notice how you can't use a new drive in Windows without having Windows assigning a Disk Signature?  Ever have a signature collision problem (especially with Virtual Machines?)  This article is intended to help you understand what's going on and…
New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question