troubleshooting Question

DriveImage XML Restore Problem

Avatar of ttist25
ttist25 asked on
StorageStorage SoftwareWindows 7
2 Comments1 Solution2882 ViewsLast Modified:
Hello,

I have a laptop on the bench and I'm trying to restore an image of the current hard drive to a new 2.5" sata drive as the existing hard drive is starting to fail.  I have created an image of the existing hard drive with DriveImage XML and have saved it to an external 3.5" USB drive.  

Here is the current setup:
Drive C: Disk0 - holds the operating system and the DriveImage XML software.  This is the drive I have created an image of.
Drive E: Disk2 - the external 3.5" USB drive that holds the image (XML) file of the C: drive
Drive G: Disk1 - This is the new 2.5" SATA drive where I'd like to restore the image to

The steps I'm taking to attempt the restore are as follows:

1. Right-click the DriveImageXML icon and select [b]Run As Administrator[/b]

2. Click the [b]Restore[/b] button on the left-hand navigation menu

3. Click [b]Next[/b]

4. Select the XML file I want to restore from Drive E: and click [b]Next[/b]

5. This is where I get stuck. DISK1 doesn't appear in the list of drives to restore to


The strange thing is that I can read and write to DISK1 (G:) without issue.  It appears in the windows Disk Management control panel as "New Volume (G:)" with the following properties:

Layout: Simple
Type: Basic
File System: NTFS
Status: Healthy (Active, Primary Partition)

When I am at the main Restore page in DriveImageXML, I notice that when I select DISK1 from the list of Disks and partitions:, there is no Associated logical drive: box in the bottom Partition details: section of that screen.

This is making me crazy! :P  I did this to try to save some time - heh!  

Any help would be greatly appreciated.

Thanks in advance.
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