Script Error Printing in Internet Explorer 9
We just installed new computers (25) in our office. All are identical. We have multiple networked printers. ALL users are complaining of the following error when printing from IE9:
An error has occurred in the script on this page.
Line : 2053
Char: 1
Error : Invalid procedure call or argument.
Code: 0
URL: res/ieframe.dll/preview.js
It's a crap shoot as to when and/or why the error occurs. User 1 may get the error while printing while User 2 does not - even on identical computers printing the same document to the same printer using the same driver.
I have tried the following from Microsoft:
Disabling Protected Mode
Running as Administrator
Fixing the Folders (even Tried Microsoft's Fix it For Me tool)
Usually opening the page in the 64-Bit IE allows you to print, however, I understand that there is no way to set that as default. A lot of times, they will click a link in an EMail which will open the 32-Bit IE and they will get the error.
I am using the latest and greatest drivers from ALL of the printer manufacturers. We have HP and Konica.
There has to be an easy solution for this.
An error has occurred in the script on this page.
Line : 2053
Char: 1
Error : Invalid procedure call or argument.
Code: 0
URL: res/ieframe.dll/preview.js
It's a crap shoot as to when and/or why the error occurs. User 1 may get the error while printing while User 2 does not - even on identical computers printing the same document to the same printer using the same driver.
I have tried the following from Microsoft:
Disabling Protected Mode
Running as Administrator
Fixing the Folders (even Tried Microsoft's Fix it For Me tool)
Usually opening the page in the 64-Bit IE allows you to print, however, I understand that there is no way to set that as default. A lot of times, they will click a link in an EMail which will open the 32-Bit IE and they will get the error.
I am using the latest and greatest drivers from ALL of the printer manufacturers. We have HP and Konica.
There has to be an easy solution for this.
SOLUTION
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I've verified that the video driver is the most current. I don't think it's corrupt on 25 computers. A Google search will tell you that there are LOTS of people having this same problem and a similar problem faxing. The only real solution I've seen is to uninstall IE9 and turn off automatic updates. I'm not sure this is an option because there's not a rollback version on the computers since they're new. Another solution is an alternate web browser. Seems a shame.
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I switched everyone to Google Chrome - problem resolved.
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