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Remove a recipient using Exchange Transport Rules

Posted on 2012-03-19
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Last Modified: 2012-03-20
I'm looking for some assistance with configuring an Exchange 2010 Transport Rule.

Currently we have messages coming in to our mail system that are both addressed to an exchange mailbox and to a Sharepoint list setup as a contact record (i.e. To:  user1@domain.com and list1@domain.com).

When our user receives the e-mail, they see both recipients.

We are using Transport Rules to redirect anything sent to list1@domain.com to our Sharepoint list.

Using the same rule (or another if necessary), is there a way to have the Sharepoint address removed from the user's copy of the message so they only see themselves?

Unfortunately I don't have a way to get the sender to BCC the second address, it's an automated system without those capabilities.

Thanks
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Question by:aptnrickard
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4 Comments
 
LVL 11

Expert Comment

by:TheGeezer2010
ID: 37738544
If not too many recipients easier to set up an Outlook Rule - check for mails sent to a particular DL or person, move to (Deleted Items ?).

Think that would work nicely ?



HTH
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Author Comment

by:aptnrickard
ID: 37738592
Hi Geezer,

What we want to do is hide the Sharepoint recipient from the e-mail itself but still have it actually go to both recipients.

Our end users don't like that they aren't the only recipient on the e-mail however there is a limitation on the automated system so we don't have the option, it's both or nothing.

Ideally I would like it if the e-mail the user gets only has their name on it.

I was thinking something like this:

*If e-mail is from sender@outsidedomain.com and is going to both user1@domain.com and list1@domain.com, then send message to user1@domain.com but move list1@domain.com to bcc field.

or

*If e-mail is from sender@outsidedomain.com and is going to both user1@domain.com and list1@domain.com, then send message to user1@domain.com only.

We do have legitimate messages going to list1@domain.com from sender@outsidedomain.com but those messages only have a single recipient.  There is a redirect transport rule setup currently which sends them to our Sharepoint lists.

The list1@domain.com is an Exchange contact, not a mailbox, so we need to apply the rules on the server rather than on the client's Outlook.  Also, we have several different lists with a similar setup so I would like to be able to manage the rules in Exchange rather than in multiple Outlook profiles.
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LVL 11

Accepted Solution

by:
TheGeezer2010 earned 1500 total points
ID: 37741003
Hi

Looking at the Exchange 2010 rules, if you had needed to ADD a recipient, you could use this, but unfortunately there is no action to remove a recipient - see this excellent article for all the availble predicates and actions :-

http://blogs.technet.com/b/exchange/archive/2010/03/24/playing-shell-dojo-with-transport-rules.aspx

This being the case, you COULD contact Microsoft and raise a case to see if this is in any way possible maybe by creating a custom transport rule, I am not sure they will assist you, but they will at least give you a response.

Sorry couldn't help more
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Author Closing Comment

by:aptnrickard
ID: 37742541
Thanks Geezer, I didn't sound like it was possible when I was reading but there was so much stuff to go through I was hoping I just missed it.

I appreciate your help very much.
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