XP Users aren't able to see shared calendars

Posted on 2012-03-19
Medium Priority
Last Modified: 2012-04-02
We recently had to repair our Exchange 2010 server.  Prior to the repair, shared calendars were not a problem.

After the repair, anyone that still uses Windows XP, can't view shared calendars as they did before.

When they try, they get a message that they must be connected to view the calendars.  They are connected and the other people that have the calendars are connected.

I've seen nothing in the event viewer that indicates a problem.

Thanks in advance.

Question by:crusade08
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LVL 47

Accepted Solution

apache09 earned 2000 total points
ID: 37739566
Are all of these users using Office 2003?

Are there users not using Windows XP that it works fine for?

can you post a screen shot of the message?

Might have the users try opening outlook with
Start>Run>Outlook.exe /cleanfreebusy

this should remove and rebuild their free/busy cache

Author Comment

ID: 37743805
Most of the staff are using Office 2010, the older XP machines are using Office 2003 (about 5 users)

Author Comment

ID: 37743812
outlook message
This is the message that I get
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Author Comment

ID: 37767868
I've requested that this question be deleted for the following reason:

No solution was given.  I have since found the solution
LVL 47

Expert Comment

ID: 37767869
Good to see you found a solution.

However, rather than deleting the question, can oyu please post your solution and accept your own answer?

This could assist future users of e-e whom many have the same issue, allowing them to reffer to this particular thread.


Author Comment

ID: 37768208
Well I am upgrading everyone on Office 2003 to Office 2010

Author Closing Comment

ID: 37796528
Sorry for the delay.  Had a family emergency.  Your mention of Outlook 2003, prompted me to install Office 2010 in the problem PC's and that solved the problem.

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