Link to home
Start Free TrialLog in
Avatar of JMcHale
JMcHaleFlag for United States of America

asked on

cannot start exchange 2010 after installing updates

I installed microsoft updates on my exchange server last evening. The exhchange services will not start.  I had to disable the services in order to remote into the machine. I tried starting the services manually. I started MS Eschange Active Directory Topology but I get this error.
Process MSEXCHANGEADTOPOLOGYSERVICE.EXE (PID=3328). Topology discovery failed, error 0x80040a02 (DSC_E_NO_SUITABLE_CDC). Look up the Lightweight Directory Access Protocol (LDAP) error code specified in the event description. To do this, use Microsoft Knowledge Base article 218185, "Microsoft LDAP Error Codes." Use the information in that article to learn more about the cause and resolution to this error. Use the Ping or PathPing command-line tools to test network connectivity to local domain controllers.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="MSExchange ADAccess" />
    <EventID Qualifiers="49156">2114</EventID>
    <Level>2</Level>
    <Task>3</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-03-19T15:26:48.000000000Z" />
    <EventRecordID>85221</EventRecordID>
    <Channel>Application</Channel>
    <Computer>CCHCMAIL.cchci.org</Computer>
    <Security />
  </System>
  <EventData>
    <Data>MSEXCHANGEADTOPOLOGYSERVICE.EXE</Data>
    <Data>3328</Data>
    <Data>80040a02</Data>
    <Data>DSC_E_NO_SUITABLE_CDC</Data>
  </EventData>
</Event>

I also cannot start the MSExchange RPC Client Access
Avatar of IanTh
IanTh
Flag of United Kingdom of Great Britain and Northern Ireland image

49156 is an active sync error are your running multiple exchange servers

see
https://www.experts-exchange.com/questions/26897254/Exchange-MC-error.html

its similar hope it helps
Avatar of JMcHale

ASKER

This did not help.  I am having trouble starting any of the services for exchange
It might sound silly but how many updates did you do and did you create a system restore point? I would go back to the state before the updates and start again if it's possible. At least you could get them operational for the time being
Avatar of JMcHale

ASKER

I have not found out how to do a system restore on 2008 server
ASKER CERTIFIED SOLUTION
Avatar of TheGeezer2010
TheGeezer2010

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of JMcHale

ASKER

Thank you your blog solved my problem. In my case it was not that someone changed the default domain policy, but they stopped enforcing the policy. I enforced the policy, rebooted the exchange server and all is right with the world.
Is there anyway to know who made the change to the domain policy and when.
Avatar of TheGeezer2010
TheGeezer2010

Only if you had enabled auditing
Avatar of JMcHale

ASKER

Unfortunately not.  Which specific audit would have tracked this issue
thanks for your help
Avatar of JMcHale

ASKER

Again thanks to everyone for the help