Solved

RDP Session Stops at Startup

Posted on 2012-03-19
6
567 Views
Last Modified: 2012-03-21
When connecting to our company's Server (running SBS2003) via RDP we encounter a problem. The connection seems ok, but the login prompt never pops up and the display just features an empty blue screen and the pointer.

I've sniffed around the net without finding a solution that works for me. I've tried disasbling bitmap caching and tried opening connections from different pc's on the network.

There's been no recent changes on the server.
0
Comment
Question by:CodexAdmin
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 10

Accepted Solution

by:
Alan_White earned 250 total points
ID: 37738332
Sound like a reboot the server issue to me.

Just to clarify, is this happening for all sessions?
Have you looked on the server to see if you have any disconnected sessions? (TS manager)
0
 

Author Comment

by:CodexAdmin
ID: 37738417
Thanks for the quick response. Rebooting the server must be done well out of office-hours, which mean late working for me though :/

It is happening on all the PCs I've tried. I'm not sure if the following is TS manager, but I've checked the 'users' tab in the Task Manager window, and there only the local Administrator is present.
0
 
LVL 10

Expert Comment

by:Alan_White
ID: 37738450
When I said TS manager, I meant Terminal Services Manager which is in Administrative Tools.  If you don't have multiple sessions in Task Manager, you wont have any disconnected sessions.

Another option would be to restart the "Terminal Services" service but this can be temperamental and the reboot would be a better solution IMHO.
0
Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

 

Author Comment

by:CodexAdmin
ID: 37738458
Allright, thanks for the clarification. I'll try rebooting the server tonight, and will post the results.
0
 
LVL 10

Expert Comment

by:asavah
ID: 37741520
I've seen the same issue on win 2003 server.
The problem was in print queue (weird,I know)
I stopped print spooler service, it was giving weird errors in the event log, I deleted the contents of C:\WINDOWS\system32\spool\PRINTERS\ and restarted the spooler service, after that the users were able to login again to RDP.
0
 

Author Comment

by:CodexAdmin
ID: 37746989
A reboot did the trick, now I just hope it was a lonely swallow. If it happens again, I'll remember to check the print queue just to make sure.

Thanks for the answers.
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

For many of us, the  holiday season kindles the natural urge to give back to our friends, family members and communities. While it's easy for friends to notice the impact of such deeds, understanding the contributions of businesses and enterprises i…
It’s been over a month into 2017, and there is already a sophisticated Gmail phishing email making it rounds. New techniques and tactics, have given hackers a way to authentically impersonate your contacts.How it Works The attack works by targeti…
Internet Business Fax to Email Made Easy - With  eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, f…
This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're looking for how to monitor bandwidth using netflow or packet s…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question