troubleshooting Question

registry editor could not set secuirty in the key currently selected, or some of its subkeys

Avatar of Randy Madej
Randy MadejFlag for United States of America asked on
Windows 7Dell
6 Comments2 Solutions4228 ViewsLast Modified:
I have a Dell Latitude XT2 tablet that I am trying to put Symantec Endpoint Full Disk Encryption on.
After Install and restart I get an error that says " cannot export settings to client database from settings" and " update settings failed please contact administrator".

I contacted Support at Symantec and they said the issue was that I needed to do the following
1.      Right click on HKLM\SOFTWARE\Encryption Anywhere, select Permissions.
2.      Click the Advanced button.
3.      Make sure "Inherit from parent..." and "Replace permission entries..." are checked.
4.      Click the Apply button.
5.      Respond "Yes" to question "This will remove explicitly defined permissions on all child objects..."
6.      Click OK twice.
 When I try to change thie key I get the following error.
registry editor could not set secuirty in the key currently selected, or some of its subkeys

Can anyone help me fix this problem.
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